Contact HSO

Thank you for your interest in HSO. For questions, feedback, suggestions or to find out how to get involved, please complete the contact form below.

A note about feedback and complaints

Health Standards Organization (HSO) is committed to working with health care and social services organizations through the development of world-class evidence-based standards, assessment programs and quality improvement solutions. In this perspective, feedback, complaints, concerns and suggestions are recognized as opportunities to improve our standards and services.

HSO welcomes feedback regarding our programs, products or services. The most responsible department will respond within a reasonable timeframe at the point of service. All feedback will be handled in a timely, consistent and professional manner.

Complaints that involve the practice of an individual health care professional, that are regulated by Provincial legislation or that involve legal action are beyond the scope of HSO’s mission.

Health Standards Organization

1150 Cyrville Road
Ottawa, ON, Canada
K1J 7S9

+1 613-738-3800
1-800-814-7769 (inside Canada)

+1 613-738-1244