Kaye Phillipps

Executive Director, Global Programs

Kaye Phillips, PhD, is a high performing, innovative health systems thinker and leader. Kaye has been working on collaborative healthcare innovation, evaluation and applied health services research for over 15 years.

Kaye joined the Health Standards Organization (HSO) in 2018 and is now Executive Director, Global Programs. Kaye and her team work with an incredible network of patients, family members, health care professionals, researchers, policy makers and partnering organizations to build evidence-based health and social services standards, assessment programs and quality improvement services for accreditation bodies, jurisdictions, and associations, in Canada and around the world.

Prior to this role Kaye worked with the Canadian Foundation for Healthcare Improvement (CFHI) for nine and a half years. As Director she was responsible for leading the design, implementation and evaluation of a variety of CHFI’s pan-Canadian and provincial spread and scale collaboratives, such as the pan-Canadian Appropriate Use of Antipsychotic (AUA) collaborative (2014-2015), New-Brunswick AUA collaborative (2016-2017) and the scale of the PREVIEW-ED(TM) tool across Fraser Health Authority nursing homes and select Interior Health homes (2016-2017). She also led the design and integration of strategic evaluation and performance measurement across CFHI’s programs and corporate and program-wide evaluations, using techniques such as outcome mapping, program ROI and social network analysis.

Kaye is a motivational leader and manager of high-performing teams and partnerships, and has been a guest speaker at a variety of conferences and events and volunteers on a number of Advisory Committees and panels.

Kaye holds a PhD from the University of Toronto’s School of Social and Administrative Pharmacy and is an Ontario Training Center in Health Services and Policy Research fellow and alumna.

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