Markham Stouffville Hospital’s unwavering commitment to quality and patient safety is part of our organizational DNA. We believe that through our collaborative efforts we will deliver quality safe patient-centered care.

Some patients may have reduced mobility, placing them at greater risk for falls which can cause injury, sometimes severe. Quite often, the fall results in the patient requiring a longer hospital stay, and can permanently reduce their physical and mental health. In some cases, these falls could have been prevented, or the impact of the fall reduced with timely intervention.

The goal of the Falls Prevention Team is to reduce falls resulting in harm across the organization. Firstly, a current state assessment was completed and gaps in compliance with the current falls prevention policy were identified. Over the last year, focused efforts have resulted in increased awareness and engagement which has contributed to significant improvement in reducing falls with harm as a quantitative metric, as well as a notable change in safety culture.

The key to our success has been the engagement of frontline staff in partnership with Patient Experience Participants (PEP’s) in a bi-weekly Falls Prevention Working Group Meeting. The meeting is Co-chaired by Quality & Patient Safety leads. The working group consists of 25 highly engaged frontline staff including Registered Nurses, Registered Practical Nurses, Personal Support Workers, Physiotherapists, Occupational Therapists, Porters and Patient Experience Participants. Meetings include debriefing of falls, data review, trend analysis, the development and implementation of quality improvement projects and PDSA cycles.

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