The Sainte-Justine UHC is now participating in an overall process of organizational transformation launched by the “Growing up Healthy” project. For the Sainte-Justine UHC, the project is an opportunity to completely overhaul its ways of doing things and introduce or consolidate best healthcare practices and services for patients and their families.

The creation of the Agents of Change Network at the Sainte-Justine UHC is part of this process of major change. It’s aimed at increasing individuals’ capacities to get through periods of organizational transformation. The Agents of Change Network, supported by the senior management, is an opportunity offered to all Sainte-Justine UHC staff, complementing the other change management support strategies intended primarily for managers. The Network’s mission is to encourage the teams’ openness to change, improve people’s capacity for change and contribute to a culture of change in the organization.

Since its creation, over 130 people have joined the Agents of Change Network. The Network relies on a continuum of knowledge and skills acquisition and is aimed at the long-term development of agents of change. As they gradually develop their know-how, these agents become resource people in the organization. In addition, there is continual follow-up with the managers of the employee-members of the Agents of Change Network so that they can observe how their employees’ learning evolves as they progress in the program. The involvement of agents of change in projects is increasingly frequent and increasingly plays a part of managers’ decisions.

After four years of existence, the Agents of Change Network still has the wholehearted support of the senior management and has become closely aligned with the organization’s values, which increasingly tend toward the development of a culture of change management and continuous improvement.


Title: change management advisor


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