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In 2017, it became apparent that Scarborough Health Network’s post-operative Urinary Tract Infection (UTI) rates needed to be improved. A UTI team was assembled and a two-day Rapid Improvement Event was scheduled; engaging multiple stakeholders and care providers across the surgical program in a Root Cause Analysis to identify areas of improvement.

A multi-pronged approach was implemented that leverages capabilities of a peri-operative software to drive practice change and improvement in UTI rates. The Surgical Information System (SIS) was configured to improve communications among the interdisciplinary team related to catheter care, management and removal along the patient care pathway. Ultimately, changes that came out of the UTI initiative within the context of the SIS optimization had uniquely designed practice that adds value at every point of the perioperative processes for UTI prevention.

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