The organization uses flip charts as part of the initial intake and clinical assessment process. This allows clients, who are often under stress during the initial counselling phase, to communicate visually, in addition to verbally, by writing notes and drawing pictures to describe their experiences. This practice makes it easier for clients to enter into the counselling/treatment mode and enhances their visual learning. It improves the quality of the information given to the counsellor and allows the client to determine their past, present and future pictorially. It breaks down barriers to communication between the counsellor and the client, and allows the client to feel more comfortable. The adolescents have embraced it as part of their treatment program. Material from these flip charts is incorporated into the client chart.

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