Leading Practices Database
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Building System Capacity for Improvement – The Scarborough Hospital’s Lean Training and Secondment Programs
Clinical microsystems are the essential building blocks of health service organizations and our larger health system. Composed of patients, families, and care teams, research has illustrated that, “Increasing the capability of microsystems to improve work and to...Read More
Demand for hip and knee arthroplasties was growing annually in Alberta while care protocols and practices were highly variable. In response, Alberta Orthopaedic Society, the professional body for orthopaedic surgeons, working with Alberta Bone and Joint Health...Read More
Since 2007, VHA Home HealthCare has held an annual Employee of the Year awards program to honour staff and service providers who exemplify our service goal of spectacular client care. On average, VHA staff, service providers and supervisors used to put forward 40-50...Read More
Navigating the many different departments, units and clinics at The Scarborough Hospital (TSH) is an ongoing challenge for patients and visitors. Volunteer Services at TSH has recognized this barrier and developed a program to assist patients and visitors from...Read More
The Family Mentor Program at Baycrest is a volunteer peer-support program offered to family members of a new resident to the Apotex Jewish Home for the Aged. All family mentors are registered volunteers who have had a close relative living in the Apotex. ...Read More
Designed for individuals affected by acquired brain injuries (ABI) and stroke, CONNECT's Life Redesign Model (LRM) combines a coaching culture with home-like environments to maximize participation in real life, capitalize on neuroplasticity and increase an...Read More
Improving Hemodialysis Patient Care Outcomes through Optimization of Case Management Care Delivery Model
Current literature supports the belief that hemodialysis (HD) services delivery is fragmented and redundant in the facilitation of the overall quality, co-ordination and continuity of patient care (Curtis, 2013 & Terra, 2007). It is also widely acknowledged that...Read More
Problem:In BC, rates of reportable sexually transmitted infections (STI) continue to rise but uptake of STI and HIV testing is below recommended levels. Barriers to testing include concerns about privacy and disclosing sexual behaviors and discomfort with health...Read More
In preparation for Accreditation 2016, the Service Excellence Team (SET) for Rehabilitation, Acquired Brain Injury, and Spinal Cord Injury in the Edmonton Zone wanted to further engage staff in learning more about the standards and ROPs. Traditionally, information and...Read More
While looking for more ways to have staff partner with patients and families to support the best patient experience, we came upon an article on the Advisory Board Company's website. The article laid out a basic framework for having patients and families provide...Read More
HSO’s Leading Practices Database includes nearly 1,000 practices recognized as being particularly innovative and effective in improving quality.
These practices are leading in a service delivery area, in a particular health care setting, or for a specific health care challenge. Often, they are implemented by organizations with limited resources, showing how innovative and creative strategies can achieve positive results at a minimal cost.
The database also contains Commendable Practices, which, while not new or leading, are proven to be efficient and effective methods for improving quality.