Leading Practices Library
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Patient-Centered Wellness Check: Tightening the safety net at discharge through a partnership approach between Hôpital Montfort and the community
In 2002, the Champlain District Mental Health Implementation Task Force focused on creating partnerships that would make people's transition between the hospital and the community easier. It found that roughly three quarters of emergency room visits resulted in the...
Read MoreA High Quality Care Pathway for Patients Requesting Medical Assistance in Dying (MAID)
With the introduction of Bill C‐14 on June 17, 2016, medical assistance in dying (MAID) became legal in Canada. This followed over a year of debate about this ethically contentious issue after the Supreme Court of Canada ruling in Carter v. Canada (February 2015),...
Read MoreVHA Home HealthCare Client Choice Awards
Since 2007, VHA Home HealthCare has held an annual Employee of the Year awards program to honour staff and service providers who exemplify our service goal of spectacular client care. On average, VHA staff, service providers and supervisors used to put forward 40-50...
Read MoreCAVA Call ahead for Volunteer Assistance
Navigating the many different departments, units and clinics at The Scarborough Hospital (TSH) is an ongoing challenge for patients and visitors. Volunteer Services at TSH has recognized this barrier and developed a program to assist patients and visitors from...
Read MoreThe Apotex Family Mentor Program
The Family Mentor Program at Baycrest is a volunteer peer-support program offered to family members of a new resident to the Apotex Jewish Home for the Aged. All family mentors are registered volunteers who have had a close relative living in the Apotex. ...
Read MoreClient & Family Centred Care in ABI Services – CONNECT’s Life Redesign Model
Designed for individuals affected by acquired brain injuries (ABI) and stroke, CONNECT's Life Redesign Model (LRM) combines a coaching culture with home-like environments to maximize participation in real life, capitalize on neuroplasticity and increase an...
Read MorePatient Led Feedback Forums
While looking for more ways to have staff partner with patients and families to support the best patient experience, we came upon an article on the Advisory Board Company's website. The article laid out a basic framework for having patients and families provide...
Read MoreAn Evidenced Based E-Therapy Model based in Stepped Care
In a series of papers on cancer and mental health, published in The Lancet, The Lancet Psychiatry and The Lancet Oncology – depression was found to be 2 to 6.5 times more common at any point in time in cancer patients than in the general population; however they...
Read MoreMoving Beyond Bricks and Mortar: Using Technology to Deliver More Patient-Focused Care in an Adult Outpatient Setting
Internet-based Cognitive Behavioral Therapy (iCBT) was created to increase accessibility to an evidence-based practice proven to alleviate symptoms of depression and anxiety. Currently, there are lengthy wait-times across Canada to receive Cognitive Behavioral Therapy...
Read MoreIndividualized Summary for use in Long Term Care
On-going quality improvement work at William Osler Health System has been done to addresses a specific quality of care problem: the fact that some long term care (LTC) residents are transferred to hospital, sometimes at end of life, because of consent related errors...
Read MoreLeading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at leadingpractices@healthstandards.org
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About
Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years. A Leading Practice is a practice carried out by a health and/or social service organization that has demonstrated a positive change, is people centred, safe and efficient. The Leading Practices Library is a knowledge sharing resource of innovative practices that have been identified through a rigorous evaluation process, and shared with the public, policy makers and organizations who are seeking ways to improve the quality of health services for all. Practices that are recognized as Leading Practices are published in the Leading Practices Library and also be advertised through HSO outreach events such as seminars, conferences, education materials; accrediting bodies affiliated with HSO etc.
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