Leading Practices Library
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In preparation for Accreditation 2016, the Service Excellence Team (SET) for Rehabilitation, Acquired Brain Injury, and Spinal Cord Injury in the Edmonton Zone wanted to further engage staff in learning more about the standards and ROPs. Traditionally, information and...Read More
The catchment area of Regional Early Intervention in Psychosis program extends from the James Bay Coast to Bracebridge/Parry Sound, and from Sault Ste Marie to Mattawa. This Northeastern Ontario geography does not facilitate the gathering of family members in person...Read More
Ontario’s 14 Community Care Access Centres (CCACs) operate at the hub of the health care system receiving thousands of referrals a day from hospitals and community sources such as family practices and clients or their caregivers and connect them: to in-home...Read More
Remote interpretation, where Medical Interpreters stay in one place and provide services via phone and video, had been successfully integrated in other jurisdictions, but was slow to be embraced in Toronto. In order to facilitate uptake of the technology, we installed...Read More
Sensitive to the impact a transfer can have on the well-being of our veterans and their families, Ste-Anne’s Hospital’s Psychological Department conducted a study on the relocation of the institutionalized elderly. Following this study, guidelines were established...Read More
To break the social and emotional isolation of its residents, Hôpital Sainte-Anne set up the necessary infrastructure for residents to videoconference with their next of kin. Skype software was chosen for its ease of access, many functions and availability free of...Read More
The Histology Technical Issues Communications Tool is a simple tool that has increased the overall quality of slides reaching the pathologists. The tool has identified previously unnoticed trends with certain tissue types, decreased technical issues identified by...Read More
The Family Feedback program allows leaders and committees to consider the family perspective through specific questions about family centred care practice behaviours. The program uses surveys designed to elicit timely and unit-specific feedback about the core concepts...Read More
The FFCS addresses the traditional challenges of internal communications, while meeting those challenges posed by the complexity of a vertical organization in which the users have different needs. The FFCS therefore helps ensure (accountability of managers and written...Read More
The “IWK Cup” is a fun, positive, innovative, engaging sportscast-themed video with clear and important messages about what to do and what not to do when partnering with youth regarding their health. Youth designed an innovative “Referee’s...Read More
Leading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at firstname.lastname@example.org
How have you used the Canadian Quality and Patient Safety Framework to drive quality and safety improvements? Please email email@example.com and share your experience with us for an opportunity to be profiled as a Leading Practice or a case study.
Thank you sincerely to our Leading Practice Reviewers
Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years. A Leading Practice is a practice carried out by a health and/or social service organization that has demonstrated a positive change, is people centred, safe and efficient. The Leading Practices Library is a knowledge sharing resource of innovative practices that have been identified through a rigorous evaluation process, and shared with the public, policy makers and organizations who are seeking ways to improve the quality of health services for all. Practices that are recognized as Leading Practices are published in the Leading Practices Library and also be advertised through HSO outreach events such as seminars, conferences, education materials; accrediting bodies affiliated with HSO etc.
Apply here to become a Leading Practices reviewer.
Any questions regarding the application procedures can be directed to Client Engagement Center (firstname.lastname@example.org). Any other questions, comments, and feedback can be directed to the Leading Practices Associate (email@example.com).