Leading Practices Library
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Real Nonconformity Management through an Intelligent Platform
Biomedical Laboratory Services (29.13) Transfusion Services (26.5, 26.6) Point-of-Care Testing Standards (10.11) Nonconformities are adverse events that increase laboratory workloads, pose a risk to user safety (sample loss, test result delays, unperformed tests,...
Read MoreTrue Vision
The Ferremi Boileau Ophthalmology Clinic has a Research and Development department which has as its mission to ensure the quality and refractive outcome of the surgeries performed. In order to achieve both goals as precisely as possible, the clinic has collaborated...
Read MoreWireless Tagging Solutions to Measure Wait Times
Within the organization, delays were occurring in the Hematology lab while patients waited for bloods to be drawn. These delays, which were recorded manually, resulted in complaints to the organization. One of the goals of the patient navigation program is to collect...
Read MoreBuilding Organizational Capacity to Use Survey Results to Drive Quality Improvement
Central Health has streamlined the process of survey administration throughout the organization by creating an approval process through the Corporate Improvement Department to oversee and coordinate survey efforts. An enterprise Fluid Surveys account has been secured...
Read MoreConnecting Clinicians to Transform Patient Care Delivery
This practice was recognized as a LEADing practice by Canada Health Infoway as part of the “Knowing is Better” education campaign, in partnership with Accreditation Canada ConnectingGTA is a regional electronic health record that has been delivered to 40 health...
Read MoreElectronic Compatibility in the Laboratory
Electronic compatibility has been made possible by implementation of a new version of the TraceLine blood bank software. The standards have been reviewed and met to enable this function. A new approach to managing the blood bank therefore has emerged to maximize...
Read MoreAddiction and Mental Health Information System
The Addiction and Mental Health Information System is an integrated client registration system and clinical information tool. It is used to collect, process, analyze, and use information about the population served to improve the efficiency, effectiveness, and overall...
Read MoreQualitative Quality Indicators are Good Advocate for Recreational Therapy
Using quality indicators shows the value residents place on recreational therapy (RT), which helps Sunnybrook advocate for and educate about RT practice. Resident feedback provides evidence of the importance of their relationships with the recreation therapists and...
Read MoreBariatric Program Referral and Intake Process
The Bariatric Program’s referral and intake process elicits engagement from clients and their referring physician from their first point of contact with the bariatric surgical program. The process provides both parties with clear, concise, and timely...
Read MorePublic Health Surveillance Unit and Health Watch Reports
Since 2007, the Vancouver Coastal Health Public Health Surveillance Unit, within the office of Vancouver Costal Health’s (VCH) Chief Medical Health Officer, has applied innovative, efficient, and effective tools to help its epidemiologists and information...
Read MoreLeading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at leadingpractices@healthstandards.org
How have you used the Canadian Quality and Patient Safety Framework to drive quality and safety improvements? Please email leadingpractices@healthstandards.org and share your experience with us for an opportunity to be profiled as a Leading Practice or a case study.
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About
Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years. A Leading Practice is a practice carried out by a health and/or social service organization that has demonstrated a positive change, is people centred, safe and efficient. The Leading Practices Library is a knowledge sharing resource of innovative practices that have been identified through a rigorous evaluation process, and shared with the public, policy makers and organizations who are seeking ways to improve the quality of health services for all. Practices that are recognized as Leading Practices are published in the Leading Practices Library and also be advertised through HSO outreach events such as seminars, conferences, education materials; accrediting bodies affiliated with HSO etc.
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Any questions regarding the application procedures can be directed to Client Engagement Center (support@healthstandards.org). Any other questions, comments, and feedback can be directed to the Leading Practices Associate (leadingpractices@healthstandards.org).