Leading Practices Library
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With the introduction of Bill C‐14 on June 17, 2016, medical assistance in dying (MAID) became legal in Canada. This followed over a year of debate about this ethically contentious issue after the Supreme Court of Canada ruling in Carter v. Canada (February 2015),...Read More
The demands placed on frontline staff, and those in leadership positions, to do more with less, contributes to a workforce that is hurried, stressed and feeling unable to do their best quality of work. Runnymede Healthcare Centre (RHC) has implemented mandatory...Read More
Ontario’s 14 Community Care Access Centres (CCACs) operate at the hub of the health care system receiving thousands of referrals a day from hospitals and community sources such as family practices and clients or their caregivers and connect them: to in-home...Read More
The Covenant Health Mission Discernment Tool © 2009 is a reflective decision-making tool. It has a set of clear triggers to ensure proportionate attention is given to the critical issues that face an organization where values such as compassion and stewardship...Read More
risk management, partnership and collaboration, prevention Text: Patient Safety Leadership Rounds are an opportunity to enhance the culture of safety by bringing leadership together with front line staff. The rounds have enabled clinical staff to see first-hand the...Read More
The implementation of the Mentoring Team program has raised the bar of excellence at Hillsdale Estates. The Mentoring Team was formed by dedicated and committed staff whose values are in direct alignment with the mission, vision, and values of the home. Not only have...Read More
At the end of 2013, St. Joseph’s Health Centre’s strategic plan (2011-2014) had run its course and the environment in healthcare had changed dramatically since its last planning cycle. Guided by its Board of Directors and senior management, the organization invited a...Read More
Healthcare Leadership program: Leading Today in Times of Change & Growing to Meet Tomorrow’s Demands
Consolidation poses significant organizational challenges. McGill University Health Centre (MUHC) relocated 8,000 employees to a new site. Departments were required to review their processes. Senior management recognized the need to support and develop managers for...Read More
To improve performance and customer relationships, VON adopted Lean (Whole System Architecture) methodologies to transform its service delivery process. By engaging cross functional service delivery employees and by fully understanding customer requirements VON...Read More
The Take 5 Tour is a creative communications tactic that fosters two-way dialogue between staff and senior hospital leadership. It has been effective at reaching a large number of staff with face-to-face contact, and achieving high information retention rates by...Read More
Leading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at firstname.lastname@example.org
Thank you sincerely to our Leading Practice Reviewers
Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years. A Leading Practice is a practice carried out by a health and/or social service organization that has demonstrated a positive change, is people centred, safe and efficient. The Leading Practices Library is a knowledge sharing resource of innovative practices that have been identified through a rigorous evaluation process, and shared with the public, policy makers and organizations who are seeking ways to improve the quality of health services for all. Practices that are recognized as Leading Practices are published in the Leading Practices Library and also be advertised through HSO outreach events such as seminars, conferences, education materials; accrediting bodies affiliated with HSO etc.
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Any questions regarding the application procedures can be directed to Client Engagement Center (email@example.com). Any other questions, comments, and feedback can be directed to the Leading Practices Associate (firstname.lastname@example.org).