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Transfer of Patients from the Intensive Care Unit to Other Care Units at the Sainte-Justine UHC
Transferring a patient from the Intensive Care (IC) Unit is recognized as being a period of higher risk. Studies have shown an increase in the incidence of adverse events in the days following a transfer from IC, a significant number of which can be avoided....
Read MoreFalls Prevention
Markham Stouffville Hospital’s unwavering commitment to quality and patient safety is part of our organizational DNA. We believe that through our collaborative efforts we will deliver quality safe patient-centered care. Some patients may have reduced mobility, placing...
Read MoreEvolution of the Patient/Family Advisor Experience
In April 2015, nine district health authorities across Nova Scotia came together to become the Nova Scotia Health Authority. At that time, formal engagement with patients, families, and caregivers was happening independently across the province, and was not...
Read MoreMy Care Conversations App
Patients and families have reported that clinic visits with their cancer care team can be very overwhelming and stressful due to large amounts of new information and the need to make decisions based on what they have been told. Research also shows that patients may...
Read MorePatient Driven Hand Hygiene Auditing
There was a recognized need and desire at Western Health to engage patient partners in co-design of programs and services to enhance patient safety. Hand hygiene auditing practices are well established in acute and long-term care facilities at Western Health, however...
Read MoreImproving Care Together
St. Joseph’s Health Care London (St. Joseph’s), a multi-site health care organization, recognizes the importance of welcoming patients and families as full partners in the delivery, design, measurement and improvement of care. Guided by a Care Partnership Framework...
Read MoreMinimizing Harmful Coercive Practices in Mental Health Using Patient Engagement and Human Rights
Within mental healthcare, coercive practices are those that restrict freedom and force interventions to immediately de-escalate potential crisis. It is rare to find such practices elsewhere, yet they are common in mental healthcare (namely the use of restraints and...
Read MoreCritical Care Indicator Flagging Program
We leveraged our current Meditech system and developed a system whereby patients encountering our hospital would be flagged at registration if they had one or more of the following: Antibiotic Resistant Organisms, Specialized Care Plans and History of Violence. The...
Read MorePartnerships in Care
The Burnaby Centre for Mental Health and Addiction (BCMHA) is a tertiary care facility for adults with the most severe and complex concurrent disorders across BC. People with concurrent disorders in BC are highly marginalized, often living with other challenges that...
Read MoreAchieving Exceptional Service Experience with Design Thinking
Utilizing Design Thinking, the team addressed the challenge of “How might we provide an exceptional service experience to our clients across their entire journey within our Public Health Unit?” Initial research included user satisfaction surveys (telephone and paper)...
Read MoreLeading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at leadingpractices@healthstandards.org
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Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years. A Leading Practice is an innovative, people-centred, evidence-informed practice that has been implemented by teams in an organization.
A Leading Practice is an innovative, people-centred, evidence-informed practice that has been implemented by teams in an organization. The leading practice has demonstrated a positive change related to safe and reliable care/service, accessible and appropriate care/service, and/or integrated care/service.
The Leading Practices Library is a knowledge-sharing resource and serves to recognize innovative practices that have been submitted and have undergone a review by peer reviewers. Leading Practices are shared with the public, policymakers and organizations who are interested in improving and making real quality and health system changes.
Practices that are recognized as Leading Practices are published in the Leading Practices Library. Leading Practices are also promoted through HSO mediums including newsletters, webinars, conferences, education materials, and affiliated accrediting bodies.
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