Leading Practices Library
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The aim of the project was to develop a culture of continuous quality improvement by motivating the Richelieu-Yamaska teams on a daily basis to optimize the patient experience. A number of factors played a part in the project’s implementation. Patient visits since...Read More
The Sainte-Justine UHC is now participating in an overall process of organizational transformation launched by the “Growing up Healthy” project. For the Sainte-Justine UHC, the project is an opportunity to completely overhaul its ways of doing things and introduce or...Read More
Since the creation of the family medicine group (GMF) within the Maizerets family medicine unit (UMF), the perinatal team has taken its MISSION to offer multidisciplinary services to heart. These high-quality, timely services, available from the start of pregnancy,...Read More
Developmental care is an individualized approach to care focused on the family and based on understanding the behaviour of newborns. This approach aims for optimal neurobehavioural development in an intensive care context and improvement of parent-child attachment....Read More
Central CCAC's Balance of Care programme is an innovative model designed to improve client safety, improve quality of life, provide additional support to families and caregivers, relieve pressure on emergency departments and postpone premature admission to long-term...Read More
To ensure that "the [breast clinic] team can respond in a timely manner to service or information requests," the team undertook a rigorous process analysis based on the LEAN method. Cartographic analysis demonstrated an opportunity for optimization of services and a...Read More
The assessment tool for signposting to/discharge from the invasive wandering unit is a tool for objectifying an individual's behaviour and profile, with the aim of clarifying the living environment (unité d’errance invasive [Invasive Wandering unit] or UEI) that best...Read More
Some of our work processes are obsolete and cause quality and safety issues (IOM Crossing the Quality Chasm, 2001). Indeed, the majority of nurses spend a significant portion of their time in non-value-added tasks for patients (IOM Keeping Patients Safe, 2004). In...Read More
Over the past two years, Montfort Hospital has harnessed the concept of patients as partners to overhaul its surgical program flow. After receiving a complaint concerning the pre-admission procedure, the hospital invited the patient to tell her story to the members of...Read More
Biomedical Laboratory Services (29.13) Transfusion Services (26.5, 26.6) Point-of-Care Testing Standards (10.11) Nonconformities are adverse events that increase laboratory workloads, pose a risk to user safety (sample loss, test result delays, unperformed tests,...Read More
Leading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at firstname.lastname@example.org
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Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years. A Leading Practice is a practice carried out by a health and/or social service organization that has demonstrated a positive change, is people centred, safe and efficient. The Leading Practices Library is a knowledge sharing resource of innovative practices that have been identified through a rigorous evaluation process, and shared with the public, policy makers and organizations who are seeking ways to improve the quality of health services for all. Practices that are recognized as Leading Practices are published in the Leading Practices Library and also be advertised through HSO outreach events such as seminars, conferences, education materials; accrediting bodies affiliated with HSO etc.
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