Leading Practices Library
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Enabling patient and family engagement in care: Establishing the design and development of a new Patient, Family and Consumer Education Program using a de novo needs assessment process
Strengthening and growing patient, family and consumer education remains a strategic priority for the Baycrest Centre for Education. With the rapidly changing information and educational needs of culturally and linguistically diverse Canadian health consumers who do...Read More
In 2017, Baycrest Health Sciences identified a gap in its process to capture the voice of its patients and residents. Given the complexity and cognitive challenges, it became increasingly important to ensure there was a sustainable process to hear from this...Read More
The Family Mentor Program at Baycrest is a volunteer peer-support program offered to family members of a new resident to the Apotex Jewish Home for the Aged. All family mentors are registered volunteers who have had a close relative living in the Apotex. ...Read More
In response to the growing challenges in meeting the health care needs of frail, medically complex seniors, the difficulties in timely access to primary care, community care and specialty care, and the health care system’s priority to reduce unnecessary...Read More
Description of the Problem: In the past at Baycrest, consent had to be re-obtained annually and had to be in writing. As many Baycrest patients have cognitive impairments, they are incapable of providing informed consent, which is why the task is delegated to...Read More
Advance Care Planning is an ongoing planning process for future care and treatment decisions. It is often undertaken with a view to potential future times when the client may no longer be able to make his/her wishes known. Baycrest lacked a formalized policy on...Read More
Individuals who work or live with those with dementia articulate that one of the most difficult challenges they face is managing responsive behaviours, such as aggression, wandering, physical resistance or agitation. In response to the growing number of seniors with...Read More
The Seniors Support Program was developed following a review of the Baycrest long term care wait list of over 900 individuals. This review highlighted that clients and families lacked information and knowledge about available community services designed to promote...Read More
The literature cites antibiotics are over prescribed in hospitals and long-term care. As inappropriate antibiotic prescribing continues, antibiotic resistance is a growing concern. Antimicrobial Stewardship Programs (ASPs) have been well established in acute care;...Read More
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Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years. A Leading Practice is a practice carried out by a health and/or social service organization that has demonstrated a positive change, is people centred, safe and efficient. The Leading Practices Library is a knowledge sharing resource of innovative practices that have been identified through a rigorous evaluation process, and shared with the public, policy makers and organizations who are seeking ways to improve the quality of health services for all. Practices that are recognized as Leading Practices are published in the Leading Practices Library and also be advertised through HSO outreach events such as seminars, conferences, education materials; accrediting bodies affiliated with HSO etc.
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