Leading Practices Library
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CANImmunize. A Digital Immunization Record
Immunization is one of the most effective interventions to reduce mortality and morbidity and serves as a cornerstone of public health practice. A key component to the success of immunization programs is ensuring uptake of vaccines and effective vaccination tracking...Read More
Geriatric Emergency Management Plus – GEM Plus
The Ottawa Hospital (TOH) is the largest teaching hospital in the Champlain LHIN and is made up of the Civic, General and Riverside campuses. There are two Emergency Department (ED)s (General and Civic) which have an average of 170,000 patient visits per year. The...Read More
Emergency Spiritual Care Assistance Team
In times of disaster many systems are engaged to respond to the needs that arise. Security and medical issues are understandably top priorities. However, literature shows that psycho-spiritual needs are also high and they too require quick intervention to ensure...Read More
Development and Maintenance of Performance Dashboard
Dashboards play a major role in The Ottawa Hospital's corporate performance strategy and goal of becoming a top 10% performer in quality and safety. Our leadership evaluation, including pay for performance, is based on results reported within our corporate performance...Read More
Building a Just Culture at The Ottawa Hospital
According to staff, and supported by our employee safety and engagement surveys, our culture was perceived as one of discipline (only viewed as positive by 33%); staff were afraid to bring issues forward in fear of negative reprisals. The Ottawa Hospital needed to...Read More
Information Sharing: Communicating and Sharing Information with Clients and Their Families That is Timely, Complete and Accurate
The Critical Care Team at The Ottawa Hospital utilizes a multi-modal approach to ensure that clients and families are aware and involved in the plan of care. 1. Clients and families participate in Bedside Rounds each morning and afternoon and can visit 24 hours a day....Read More
Routine Notification to Trillium Gift of Life Network (TGLN) to Reduce Missed Opportunity
The Ottawa Hospital has established a Best Practice in innovative initiatives to reduce the number of missed Trillium Gift of Life (TGLN) notifications. With the intention of improving the death notification to Trillium Gift of Life, the Ottawa Hospital implemented...Read More
A High Quality Care Pathway for Patients Requesting Medical Assistance in Dying (MAID)
With the introduction of Bill C‐14 on June 17, 2016, medical assistance in dying (MAID) became legal in Canada. This followed over a year of debate about this ethically contentious issue after the Supreme Court of Canada ruling in Carter v. Canada (February 2015),...Read More
Model of Nursing Practice
The Ottawa Hospital has developed and implemented a world-class nursing professional practice model that has resulted in enhanced overall nursing engagement. The Ottawa Hospital Model of Nursing Practice was developed from the ground up with significant clinical...Read More
Automated Calling to Improve Compliance with Best Practices in Acute Coronary Syndrome
The Guidelines Applied in Practice (GAP) initiative provides a regional systematic approach for identifying and ensuring all patients hospitalized with Acute Coronary Syndrome (ACS) are receiving best practice guidelines upon discharge from hospital. Safety research...Read More
Leading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at email@example.com
Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years.
A Leading Practice is an innovative, people-centred, evidence-informed practice that has been implemented by teams in an organization. The leading practice has demonstrated a positive change related to safe and reliable care/service, accessible and appropriate care/service, and/or integrated care/service.
The Leading Practices Library is a knowledge-sharing resource and serves to recognize innovative practices that have been submitted and have undergone a review by peer reviewers. Leading Practices are shared with the public, policymakers and organizations who are interested in improving and making real quality and health system changes.
Practices that are recognized as Leading Practices are published in the Leading Practices Library. Leading Practices are also promoted through HSO mediums including newsletters, webinars, conferences, education materials, and affiliated accrediting bodies.
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