Leading Practices Library
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Collaborative Development of a Teach-Back Training Program
To participate in their own healthcare, people need skills to manage their conditions, navigate the system and make care decisions. Yet many Canadians have low health literacy or may experience gaps in communication with their healthcare teams. Care transitions and...
Read MoreDriving Preventable Harm to Zero with Patient Partners: Preparing for Patient Partnerships in UHN’s Safety & Quality of Care Committees
University Health Network (UHN) is a large network of 4 downtown hospitals and is Canada’s largest academic health sciences centre. UHN has embarked on a transformational strategic initiative known as Caring Safely. This initiative represents UHN’s commitment to...
Read MoreREACH Clinic
The primary goal of the REACH clinic is to reduce the number of visits to the Emergency Department and admissions to hospital. REACH functions as an emergency clinic for oncology outpatients in need of stabilization, investigation and/or possible admission. Our...
Read MoreLanguage Access Improves Outcomes and Equity
Remote interpretation, where Medical Interpreters stay in one place and provide services via phone and video, had been successfully integrated in other jurisdictions, but was slow to be embraced in Toronto. In order to facilitate uptake of the technology, we installed...
Read MoreExvivo Lung Conditioning
University Health Network developed a method to optimize donor lung status. Though lung transplantation is a life-saving procedure, the static nature of organ donation rates coupled with low usage of donated lungs has shifted clinician’s focus towards donor lung...
Read MoreConnecting Clinicians to Transform Patient Care Delivery
This practice was recognized as a LEADing practice by Canada Health Infoway as part of the “Knowing is Better” education campaign, in partnership with Accreditation Canada ConnectingGTA is a regional electronic health record that has been delivered to 40 health...
Read MoreNurses for Tomorrow Innovation and Research Fellowship Program
The Nurses for Tomorrow Innovation and Research Fellowship Program was set up to support frontline nurses in developing leadership capacity at the point of care, and to provide an opportunity for frontline nurses to contribute to achieving the strategic goals of the...
Read MoreLung RAMP – Nurse Navigator
The Lung RAMP Program has significantly improved the care of lung cancer patients at the University Health Network. What was previously an uncoordinated individual referral process is now a coordinated system capable of providing timely, efficient, coordinated care...
Read MoreEarly Palliative Care
The University Health Network has found that having early palliative care has had a tremendous impact, not only on patients and families, but on the culture of care in the hospital. The focus is on timely, patient and family-focused care, as well as on collaboration...
Read MoreDecision Making Process Algorithm
Toronto General Hospital developed an algorithm to assist with the decision making process involved in donation after cardio-circulatory death. A decision tree outlines the steps and interventions for all team members for both patients who are eligible and those who...
Read MoreLeading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at leadingpractices@healthstandards.org
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About
Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years. A Leading Practice is a practice carried out by a health and/or social service organization that has demonstrated a positive change, is people centred, safe and efficient. The Leading Practices Library is a knowledge sharing resource of innovative practices that have been identified through a rigorous evaluation process, and shared with the public, policy makers and organizations who are seeking ways to improve the quality of health services for all. Practices that are recognized as Leading Practices are published in the Leading Practices Library and also be advertised through HSO outreach events such as seminars, conferences, education materials; accrediting bodies affiliated with HSO etc.
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