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COVID@home Remote Care Management Program
The Osler catchment area experienced a high volume of Covid patients when the pandemic began. This necessitated a rapid and innovative response to home based care when timely ED/inpatient throughput was compromised. The COVID@home program was developed to provide...
Read MoreBlood Monitoring for Patients on Clozapine using Point of Care testing (POCT)
Estimated Population of Canada in 2020: = 37.7 Million Schizophrenia affects 1% of Canadian population (~377,000) 1 in 3 Patients (~124,000) are Treatment Resistant (TRS) Major treatment challenges is Clozapine therapy initiation (schizophrenia diagnosis + 2 failed...
Read MoreiHuddle Boards and Process
The iHuddle Board application is a digital huddle board that is accessible to managers, staff, patients and families on each inpatient unit and Emergency Department via a 55” touchscreen monitor that allows for two-way information sharing and collaboration. The...
Read MoreCleanliness and Flourescent Marker Audit Practice
One of Osler’s strategic directions is that we “Continue to deliver exemplary care in the eyes of our patients and peer”. In order to align with this strategic direction, Osler’s environmental services department implemented a two tiered audit system for measuring...
Read MoreBeyond the Traditional Approach to Falls Prevention
In 2009, William Osler launched a revision of the 2001 Falls Prevention policy. The strategy focused on a comprehensive falls risk assessment, universal and high-risk interventions, reassessment, documentation, evaluation, and ongoing monitoring. While the strategy...
Read MoreIndividualized Summary for use in Long Term Care
On-going quality improvement work at William Osler Health System has been done to addresses a specific quality of care problem: the fact that some long term care (LTC) residents are transferred to hospital, sometimes at end of life, because of consent related errors...
Read MoreCultivating Collaboration across the Continuum of Care through Diverse Clinical and Community Partnerships
William Osler Health System (Osler) serves one of the most diverse and fastest growing communities in Canada. Diversity adds richness and value to communities whether it's race, ethnicity, language, religion, sexual orientation, gender, age, physical or...
Read MoreChecklist to Meet Legal and Ethical Obligations
In the current culture of patient safety and best practice, medication or surgical errors are immediately addressed, remedied and reported. However, when it comes to ethical errors, many treating physicians do not recognize these errors when meeting basic...
Read MoreOsler Suicide Interview Checklist (OSIC)
While an expert clinical interview is best practice in suicide risk assessment, in busy and complex clinical settings, such as emergency departments, even expert clinicians can miss important areas of inquiry due to reasons quite separate from their knowledge base and...
Read MoreHands App Electronic Hand Hygiene/PPE Auditing Tool
At William Osler Health System (Osler), the Infection Prevention and Control (IPAC) Program conducts regular audits of hand hygiene and the use of appropriate personal protective equipment (PPE). In the past, audit tools were paper based as provided by the...
Read MoreLeading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at leadingpractices@healthstandards.org
About
Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years.
A Leading Practice is an innovative, people-centred, evidence-informed practice that has been implemented by teams in an organization. The leading practice has demonstrated a positive change related to safe and reliable care/service, accessible and appropriate care/service, and/or integrated care/service.
The Leading Practices Library is a knowledge-sharing resource and serves to recognize innovative practices that have been submitted and have undergone a review by peer reviewers. Leading Practices are shared with the public, policymakers and organizations who are interested in improving and making real quality and health system changes.
Practices that are recognized as Leading Practices are published in the Leading Practices Library. Leading Practices are also promoted through HSO mediums including newsletters, webinars, conferences, education materials, and affiliated accrediting bodies.
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