Leading Practices Library
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Digital Hand Hygiene Audit
Hand Hygiene Audits are conducted randomly by CBI Health supervisors out in the community using a direct observation method, however the volume of hand hygiene audits completed each month wildly fluctuated. CBI Health supervisor working groups identified the practice...Read More
The Virtual Opioid Dependency Program (VODP)
Virtually delivered healthcare (telehealth, telemedicine) can reduce gaps in access to opioid agonist therapy (OAT) as well as wait times to initiate treatment. Barriers such as lack of transportation, in-person initiation requirements, employment demands and limited...Read More
How Health Systems can Operationalize Accreditation to Support Multiple Sites Across a Broad Geographical Area
In 2019 the Accreditation methodology within Alberta Health Services (AHS) changed to include attestation, assessing multiple standards at sites and programs, and unannounced survey visits. Using the new approach in the Central Zone, which is supported by two...Read More
Indigenous Cultural Support
The Elders Mentoring program is one of four programs within a larger initiative called the ENRICH First Nations research project. The ENRICH program represents a partnership between Maskwacis Health Services, the University of Alberta, Elders and community member...Read More
My Care Conversations App
Patients and families have reported that clinic visits with their cancer care team can be very overwhelming and stressful due to large amounts of new information and the need to make decisions based on what they have been told. Research also shows that patients may...Read More
Achieving Exceptional Service Experience with Design Thinking
Utilizing Design Thinking, the team addressed the challenge of “How might we provide an exceptional service experience to our clients across their entire journey within our Public Health Unit?” Initial research included user satisfaction surveys (telephone and paper)...Read More
Emergency Room Outreach
The Emergency Room Outreach (ERO) program is located within Alberta Children’s Hospital emergency department alongside the Psychiatric Emergency Services (PES) team. ERO is operated in partnership between Wood’s Homes and Alberta Health Services (AHS). AHS foundthat...Read More
Family Volunteers or Advisors Gathering Real-time Patient Experiences
Within health care organizations, such as Alberta Health Services (AHS), gathering ‘real-time’ patient experiences about the quality, safety and timeliness of care they received, their interactions with healthcare providers and their engagement in care decisions and...Read More
Comprehensive Palliative Care Program – Long Term Care and Supportive Living
The goal of this initiative was to improve palliative care service delivery among our long term care and supportive living residents by implementing a holistic End of Life Framework and Program. This initiative was identified as needed in early 2014 within Wentworth...Read More
Hip and Knee Arthroplasty Care in Alberta
Demand for hip and knee arthroplasties was growing annually in Alberta while care protocols and practices were highly variable. In response, Alberta Orthopaedic Society, the professional body for orthopaedic surgeons, working with Alberta Bone and Joint Health...Read More
Leading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at email@example.com
Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years.
A Leading Practice is an innovative, people-centred, evidence-informed practice that has been implemented by teams in an organization. The leading practice has demonstrated a positive change related to safe and reliable care/service, accessible and appropriate care/service, and/or integrated care/service.
The Leading Practices Library is a knowledge-sharing resource and serves to recognize innovative practices that have been submitted and have undergone a review by peer reviewers. Leading Practices are shared with the public, policymakers and organizations who are interested in improving and making real quality and health system changes.
Practices that are recognized as Leading Practices are published in the Leading Practices Library. Leading Practices are also promoted through HSO mediums including newsletters, webinars, conferences, education materials, and affiliated accrediting bodies.
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