Leading Practices Library
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The BC Patient Safety & Learning System (PSLS) has revised its Patient Safety e-learning module for health care providers, students, and volunteers across BC. The module bridges across sectors and disciplines to promote a standardized, best-practice approach to...Read More
The Burnaby Centre for Mental Health and Addiction (BCMHA) is a tertiary care facility for adults with the most severe and complex concurrent disorders across BC. People with concurrent disorders in BC are highly marginalized, often living with other challenges that...Read More
Island Health’s Patient Care Quality Office (PCQO) is the central point of contact for patients and their families to bring forward compliments and concerns regarding care they have received. Through the PCQO, Island Health is able to learn and make improvement to...Read More
Learning with Families (LWF) is an innovative patient/family-centred care initiative to foster interprofessional education and collaborative practice by partnering staff with family leaders who share their lived experiences of caring for a child with health issues....Read More
Recognizing the importance of patient hand hygiene, a project was set up at St. Paul's hospital to offer hand wipes to patients before meals. Our provincial hand hygiene working group chose as our theme raising awareness of the importance of hand hygiene. Volunteers...Read More
Mother Baby Care (MBC) at BC Women’s Hospital (BCW) Neonatal Program, provides a combined care model for postpartum mothers and their newborns babies who need level 2 Neonatal Intensive Care Unit (NICU) care. In this model, mothers and newborns are cared for together...Read More
The majority of people (90%) who have a penicillin allergy label in their medical records do not truly have allergies. However, this misinformation is perpetuated in medical care leading to significant harms. In acute care, 15-20% of admitted patients have these...Read More
Culturally-Sensitive, Patient Designed Images Enhance Patient Understanding of Surgical Print Education Material
Fraser Health Surgery Services recognized that simply having the right information is not enough when it comes to patient education resources. Clinicians identified that patients were arriving for their surgery unprepared despite being provided patient education print...Read More
Providence Health Care (PHC) is unique in the Lower Mainland of British Columbia with respect to patient involvement on education materials for patients and families. Other hospitals may have patient input in creating specific education material, as do we, but we are...Read More
BC Children’s Hospital (BCCH) used innovative Design Thinking Methodology (DTM, 4) to reimagine and co-design a pre-admission process to prepare children and family for surgery. BCCH Surgical Services runs a Pre-anesthetic Assessment Clinic (PAC) to ensure that...Read More
Leading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at firstname.lastname@example.org
The Leading Practices Program was updated on October 1, 2021. To obtain the new Program Description, One Pager, and Application Form, please check your Accreditation Canada Client Portal, or contact us at email@example.com.
How have you used the Canadian Quality and Patient Safety Framework to drive quality and safety improvements? Please email firstname.lastname@example.org and share your experience with us for an opportunity to be profiled as a Leading Practice or a case study.
Thank you sincerely to our Leading Practice Reviewers
Learn about the Recognizing Excellence in Patient Engagement for Patient Safety Recognition Program
Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years. A Leading Practice is an innovative, people-centred, evidence-informed practice that has been implemented by teams in an organization. The leading practice has demonstrated a positive change related to safe and reliable care/service, accessible and appropriate care/service, and/or integrated care/service. The Leading Practices Library is a knowledge-sharing resource and serves to recognize innovative practices that have been submitted and have undergone a review by peer reviewers. Leading Practices are shared with the public, policymakers and organizations who are interested in improving and making real quality and health system changes. Practices that are recognized as Leading Practices are published in the Leading Practices Library. Leading Practices are also promoted through HSO mediums including newsletters, webinars, conferences, education materials, and affiliated accrediting bodies.
Apply here to become a Leading Practices reviewer.
Any questions regarding the application procedures can be directed to Client Engagement Center (email@example.com). Any other questions, comments, and feedback can be directed to the Leading Practices Associate (firstname.lastname@example.org).