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Patient Driven Hand Hygiene Auditing
There was a recognized need and desire at Western Health to engage patient partners in co-design of programs and services to enhance patient safety. Hand hygiene auditing practices are well established in acute and long-term care facilities at Western Health, however...
Read MoreBedside Handover
Research suggests that by moving handover process to the patient’s bedside, nurses can empower patients to become involved in their own care, which supports an improved care experience and patient safety. Shift change is generally the most vulnerable time on the...
Read MoreProcurement of the Best Possible Medication History in the Emergency Department by a Pharmacy Technician
Medication reconciliation (“med rec”) is a process designed to prevent medication errors at patient transition points. The key step in the med rec process is the determination of the patient’s home medication regimen or the “Best Possible Medication History” (BPMH)....
Read MoreService redesign for Mental Health and Addictions Services
In the Spring of 2017, the Mayor of Grand Bank NL reached out to the CEO of Eastern Health asking for help; his community was losing too many people to suicide. Eastern Health engaged communities in a series of consultations (4), where 144 people responded that...
Read MorePsychological Health and Safety
Western Health recognizes the importance of psychological health and safety as a key component to creating and sustaining a productive, effective and healthy workforce. As such the organization committed to “Enhance work life culture through the introduction and...
Read MoreMaking the Link: the Impact of Using Telehealth to Facilitate Services Related to Autism Spectrum Disorder for Families and Healthcare Providers in Rural Areas of Western NL
Children who are diagnosed with autism spectrum disorder (ASD) in Western NL are eligible to receive early intervention services through an Applied Behavioural Analysis (ABA) Intervention process. Traditionally, these services have been provided by face-to-face...
Read MoreThe Emergency Suicide Intervention Kit
A suicide attempt can occur anywhere, at any time, even with the maximum safety factors in place. It can occur on a Mental Health Unit or anywhere in the health care system. When this occurs, the staff are often not prepared with the medical supplies or...
Read MoreOptimizing Care of Frail Elderly Long Term Care Residents with Diabetes
Beginning in 2014, Western Health and Central Health, two regional health authorities in Newfoundland and Labrador (NL) in collaboration with the Canadian Agency for Drugs and Technologies in Health (CADTH) began a journey to optimize the care of frail elderly Long...
Read MoreMaking Memories
Making memories was launched in November 2016 across the western region for LTC residents. The purpose of the program is to enhance the resident’s life one wish at a time. The focus is to provide each resident with the opportunity to submit a special wish and to have...
Read MoreInnovation in Patient Engagement with the Enhanced Recovery After Surgery (ERAS®) Program
Enhanced Recovery After Surgery (ERAS®) is the implementation of patient-centered, evidence-based, standardized perioperative pathways to improve patient outcomes after major surgery. Traditionally, perioperative care was provider-focused and considerably variable....
Read MoreLeading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at leadingpractices@healthstandards.org
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Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years. A Leading Practice is a practice carried out by a health and/or social service organization that has demonstrated a positive change, is people centred, safe and efficient. The Leading Practices Library is a knowledge sharing resource of innovative practices that have been identified through a rigorous evaluation process, and shared with the public, policy makers and organizations who are seeking ways to improve the quality of health services for all. Practices that are recognized as Leading Practices are published in the Leading Practices Library and also be advertised through HSO outreach events such as seminars, conferences, education materials; accrediting bodies affiliated with HSO etc.
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