Leading Practices Library
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Evolution of the Patient/Family Advisor Experience
In April 2015, nine district health authorities across Nova Scotia came together to become the Nova Scotia Health Authority. At that time, formal engagement with patients, families, and caregivers was happening independently across the province, and was not...
Read MoreCommunity Access Program: An Individualized Approach
Kings Regional Rehabilitation Centre provides residence and services to 217 adults with cognitive impairment, physical, intellectual, developmental disabilities, mental health concerns, and social challenges in rural Western Nova Scotia. Clients identified a need to...
Read MoreJ-RO EZ Rest, Creating a Positioning Wedge in Long Term Care
The J-RO EZ Rest is a positioning wedge developed by staff of Ocean View, used to keep clients comfortably lying on their side at 90 degrees while receiving care. The J-RO EZ Rest was designed to support client comfort and dignity, as well as address staff risk and...
Read MoreEngaging Patients in the Use of the Ethics-Informed Decision Making Framework for Disclosure
Disclosure is the process by which a patient safety incident is communicated to the patient (or a group of patients, the public) by healthcare providers. The NSHA Disclosure Policy provides coordinated processes for disclosure of patient safety incidents to patients,...
Read MoreNSHA Patient Family Engagement in System Level Prospective Review
While the prospective review process itself is well recognized, the practice of including patients/families as full members of a system-wide prospective Failure Modes Effects Analysis (FMEA) review team has not been previously established across a health care system....
Read MoreCommunity Access Program: An Individualized Approach
Kings Regional Rehabilitation Centre provides residence and services to 217 clients in rural Western Nova Scotia. A need for client access to community services and events led to the development of “Community Access Program: An Individualized Training Approach”. The...
Read MoreNSHA Patient and Family Stories
When patients and families share their stories, they offer wisdom from which we can learn and improve. Nova Scotia Health Authority’s Patient and Family Stories (herein after referred to as Patient Stories) feature provides staff with access to brief patient stories...
Read MoreSeniors LINCS Walk N’ Roll Program
The Seniors LINCS Walk N’ Roll Program is a collaborative effort led by the Seniors LINCS program in the Annapolis Valley in partnership with multiple municipal recreation departments and fitness facilities. Walk N’ Roll provides opportunities for frail seniors to...
Read MoreAmbulatory Medication Reconciliation, Renal Program: Clients and Family Participation and Benefits
Accreditation Canada recognizes ambulatory medication reconciliation (AmbMR) as a required organizational practice to enhance patient safety. In 2013, the nephrology clinic was the pilot site for AmbMR for the organization. Our team embraced this initiative as...
Read MoreClient Centred Waitlist Management Model
The current submission is based on a continuous quality improvement initiative focused on timely and client-centered access to outpatient physiotherapy services in parts of Nova Scotia. The primary change involved in this initiative is that the physiotherapy...
Read MoreLeading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at leadingpractices@healthstandards.org
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About
Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years. A Leading Practice is a practice carried out by a health and/or social service organization that has demonstrated a positive change, is people centred, safe and efficient. The Leading Practices Library is a knowledge sharing resource of innovative practices that have been identified through a rigorous evaluation process, and shared with the public, policy makers and organizations who are seeking ways to improve the quality of health services for all. Practices that are recognized as Leading Practices are published in the Leading Practices Library and also be advertised through HSO outreach events such as seminars, conferences, education materials; accrediting bodies affiliated with HSO etc.
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