Leading Practices Library
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Southlake@home is a first initiative of its kind in Ontario, a “bundled community” approach to integrated care. This is a population bundle versus disease states or surgical procedures. The bundled community approach addresses all people with medical, social...Read More
The care of dependent people has emerged as a major health and ethical issue. Moreover, there are not many such physicians who can carry out the patient care in the homecare setting. This creates a healthcare gap for rendering healthcare services for homebound...Read More
“A hero is an ordinary individual who finds the strength to persevere and endure in spite of overwhelming obstacles.” (Christopher Reeve, aka Superman) Superman was a superhero with amazing powers, but he was also Clark Kent, an ordinary person living an ordinary...Read More
Ontario’s 14 Community Care Access Centres (CCACs) operate at the hub of the health care system receiving thousands of referrals a day from hospitals and community sources such as family practices and clients or their caregivers and connect them: to in-home...Read More
Central CCAC’s Medication Management Support Services is an award-winning, collaborative model of delivering medication reconciliation to clients. Its objective is to address medication management issues early in the intervention process in order to achieve...Read More
The Central CCAC Home First program is funded by the Central Local Health Integration Network (LHIN) to transition alternate level of care (ALC) patients with complex care needs from hospital to home. Since its launch in September 2009, the Home First program has...Read More
Central CCAC’s Balance of Care program is an innovative model that seeks to enhance client safety, improve quality of life, provide additional support for families and caregivers, relieve pressures on Emergency Departments and delay premature admission to...Read More
The Southwest Community Care Access Centre developed and implemented a new service delivery model to enable effective care for clients and families requiring “around the clock” monitoring (mainly pediatric and palliative care populations) in a cost efficient way. This...Read More
The 14 Community Care Access Centres in Ontario use a common telephone-based patient and caregiver experience evaluation administered by NRC Canada, which enables us to benchmark patient experience results across the province. Early results showed Toronto Central...Read More
The VON Canada SMART Program is an innovative progressive model of physical activity interventions to reach isolated, homebound, non-participating seniors. The VON SMART Program has had a significant impact, supporting optimal aging for program participants (3,900...Read More
Leading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at email@example.com
How have you used the Canadian Quality and Patient Safety Framework to drive quality and safety improvements? Please email firstname.lastname@example.org and share your experience with us for an opportunity to be profiled as a Leading Practice or a case study.
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Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years. A Leading Practice is a practice carried out by a health and/or social service organization that has demonstrated a positive change, is people centred, safe and efficient. The Leading Practices Library is a knowledge sharing resource of innovative practices that have been identified through a rigorous evaluation process, and shared with the public, policy makers and organizations who are seeking ways to improve the quality of health services for all. Practices that are recognized as Leading Practices are published in the Leading Practices Library and also be advertised through HSO outreach events such as seminars, conferences, education materials; accrediting bodies affiliated with HSO etc.
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Any questions regarding the application procedures can be directed to Client Engagement Center (email@example.com). Any other questions, comments, and feedback can be directed to the Leading Practices Associate (firstname.lastname@example.org).