Leading Practices Library
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Organizational Implementation of the Care and Services Partnership (CSP) with Patients and Family at the CISSS de LAVAL
The organizational implementation of the care and services partnership (CSP) includes all clienteles and levels of the organization: clinical, operational, tactical and strategic. This represents a significant achievement. Firstly, the fact that the CSP in itself...
Read MorePatient Driven Hand Hygiene Auditing
There was a recognized need and desire at Western Health to engage patient partners in co-design of programs and services to enhance patient safety. Hand hygiene auditing practices are well established in acute and long-term care facilities at Western Health, however...
Read MoreAchieving Exceptional Service Experience with Design Thinking
Utilizing Design Thinking, the team addressed the challenge of “How might we provide an exceptional service experience to our clients across their entire journey within our Public Health Unit?” Initial research included user satisfaction surveys (telephone and paper)...
Read MoreBuilding and Working with a Peer Advisory Council Using Harm Reduction/Substance Use Data to Address Client Needs and Direct Public Health Action
A two phased project. In phase one, a comprehensive survey was developed and offered to PWUD (People Who Use Drugs) using simple recruitment strategies and an honorarium. The goal was to see if PWUD were offered the right services at the right time and place. Was...
Read MoreLearning with Families
Learning with Families (LWF) is an innovative patient/family-centred care initiative to foster interprofessional education and collaborative practice by partnering staff with family leaders who share their lived experiences of caring for a child with health issues....
Read MoreMoving Forward: Utilizing Motivational Interviewing Techniques with Vulnerable Populations
“Moving Forward” is designed to break the cycle of poverty for young families living in high-risk neighbourhoods. The project uses motivational interviewing techniques to support “readiness to change” in the high-risk population. Clients assess...
Read MoreRoadHealth: Reducing Mortality and Morbidity from Motor Vehicle Crashes on Northern Roads
RoadHealth is a coalition of stakeholders working together to reduce mortality and morbidity from motor vehicle crashes on northern roads. Active participants include the Northern Health Authority, the RCMP, the Coroner’s Service, the Insurance Corporation of...
Read MoreAround the Kitchen Table HIV/AIDS Education
Aboriginal communities and Aboriginal women in particular have a disproportionately high rate of HIV. The history of colonialism and trauma, reduced access to health care, and a lack of culturally safe HIV education all contribute to increased rates of HIV. This...
Read MoreEquity Strategy – Influenza Immunization
An 'equity' strategy' was carefully assessed, integrated into the pandemic plan, and then implemented to improve access to the influenza vaccine for hard-to-reach populations. The strategy included reducing barriers to access at mass clinics, community...
Read MoreCentre of Excellence for Clinical Smoking Cessation – Western Canada
Vancouver Coastal Health’s Tobacco Reduction Strategy has partnered with the University of Ottawa Heart Institute with funding from Health Canada to incorporate the university’s highly successful evidence-based smoking cessation program in eight VCH...
Read MoreLeading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at leadingpractices@healthstandards.org
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Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years. A Leading Practice is a practice carried out by a health and/or social service organization that has demonstrated a positive change, is people centred, safe and efficient. The Leading Practices Library is a knowledge sharing resource of innovative practices that have been identified through a rigorous evaluation process, and shared with the public, policy makers and organizations who are seeking ways to improve the quality of health services for all. Practices that are recognized as Leading Practices are published in the Leading Practices Library and also be advertised through HSO outreach events such as seminars, conferences, education materials; accrediting bodies affiliated with HSO etc.
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