Leading Practices Library
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The Milieu de vie (living environment) program is above all a promise of life made to the 627 residents of four long-term care centres: To be a living environment where people can live according to their pace, preferences and needs. As much as possible like being at...Read More
A series of projects focused on fair and equitable hiring have been put in place to ensure that we recruit qualified people based on merit. • Fair hiring policy and equitable hiring opportunities workshop: The policy and workshop allow managers who hire staff to learn...Read More
To ensure that "the [breast clinic] team can respond in a timely manner to service or information requests," the team undertook a rigorous process analysis based on the LEAN method. Cartographic analysis demonstrated an opportunity for optimization of services and a...Read More
Montfort Hospital's Family Birth Centre aims to provide clients with the best possible education on "what to expect during the transfer or cessation of services". By providing clients and their families with the necessary information, the team wants to maximize the...Read More
The assessment tool for signposting to/discharge from the invasive wandering unit is a tool for objectifying an individual's behaviour and profile, with the aim of clarifying the living environment (unité d’errance invasive [Invasive Wandering unit] or UEI) that best...Read More
Before the arrival of the React to the phenomenon of suicide, Mobilize and consistently Intervene (RÉMI) protocol, suicidal people were not systematically prioritized with delays and a very precise referral and care protocol between partners. The purpose of this...Read More
Some of our work processes are obsolete and cause quality and safety issues (IOM Crossing the Quality Chasm, 2001). Indeed, the majority of nurses spend a significant portion of their time in non-value-added tasks for patients (IOM Keeping Patients Safe, 2004). In...Read More
The demands placed on frontline staff, and those in leadership positions, to do more with less, contributes to a workforce that is hurried, stressed and feeling unable to do their best quality of work. Runnymede Healthcare Centre (RHC) has implemented mandatory...Read More
Luther Court is a campus of care located in Victoria, BC. It has 60 complex care beds, 58 assisted and independent living apartments an adult day centre for those living in the community and a wellness centre. Faced with various staffing issues, changes staffing...Read More
Ontario’s 14 Community Care Access Centres (CCACs) operate at the hub of the health care system receiving thousands of referrals a day from hospitals and community sources such as family practices and clients or their caregivers and connect them: to in-home...Read More
Leading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at firstname.lastname@example.org
Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years.
A Leading Practice is an innovative, people-centred, evidence-informed practice that has been implemented by teams in an organization. The leading practice has demonstrated a positive change related to safe and reliable care/service, accessible and appropriate care/service, and/or integrated care/service.
The Leading Practices Library is a knowledge-sharing resource and serves to recognize innovative practices that have been submitted and have undergone a review by peer reviewers. Leading Practices are shared with the public, policymakers and organizations who are interested in improving and making real quality and health system changes.
Practices that are recognized as Leading Practices are published in the Leading Practices Library. Leading Practices are also promoted through HSO mediums including newsletters, webinars, conferences, education materials, and affiliated accrediting bodies.
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