Leading Practices Frequently Asked Questions

What is a Leading Practice?

A Leading Practice is a practice carried out by a health and/or social service organization that has demonstrated a positive change, is people centred, safe and efficient.

Who can apply?

Any health and/or social service organization around the world.

How to apply?

An applicant can apply through the online platform and provide a description of the practice and how it meets the six criteria. Word limit for each section is 250 words. The server and data is located in Canada.

What are the criteria?

Innovative/Transformative, People-Centred Care, Evaluation Methodology, Demonstrates Intended Results, Spread and Sustainability, Adaptability to Other Organizations

Who will review the applications?

The program relies on Reviewers – experts in their field that have a formal affiliation with Health Standards Organization and its program partners and have the ability to evaluate the leading practices based on established criteria. The reviewers can be surveyors, technical committee members, employees or representatives of partner or client organizations.

What is the review process?

Submission, Screening, Review, Decision and Award, Publication


At each stage, the applicant will receive a status email.

What shall I expect after application?

The application process will take up to 90 days to receive a decision letter. If the application is accepted as a leading practice, it will be published in HSO Leading Practices Library.

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