Leading Practices Library
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Campaign Design and Execution ~ Using Gamification to Bridge Cross-cultural Sites and Improve Patient Safety Knowledge
The Niagara Health System (NHS) now known as Niagara Health (NH) is a large multi-site hospital organization that was created in 2000 to provide services for residents across Niagara region (1,854 km2). There are 6,000 staff, physicians and volunteers who are all...Read More
Recognizing the importance of patient hand hygiene, a project was set up at St. Paul's hospital to offer hand wipes to patients before meals. Our provincial hand hygiene working group chose as our theme raising awareness of the importance of hand hygiene. Volunteers...Read More
Integrating Volunteers in Health Care Delivery: A Service Delivery Model Designed to Enhance the Patient, Resident and Family Experience
The landscape of health care has been shifting due to factors such as, an aging population, complex care needs, and increasing costs and demands. Health care organizations are challenged with tight budgets and constraints, and managing expectations to maintain quality...Read More
Death in hospital is common and remains a difficult experience of patients, families, and clinicians. In the St. Catharines Site Intensive Care Unit (ICU), 1 of 8 patients will die from their illness. A poor experience of death for families may lead to depression,...Read More
Pain, agitation and delirium (PAD) are often cluster symptoms that make the patient and family experience difficult. As the population in Niagara region has shifted with the demographic having more seniors, in 2016 Niagara Health embarked upon the impact of a...Read More
Mother Baby Care (MBC) at BC Women’s Hospital (BCW) Neonatal Program, provides a combined care model for postpartum mothers and their newborns babies who need level 2 Neonatal Intensive Care Unit (NICU) care. In this model, mothers and newborns are cared for together...Read More
Perineal and Pelvic Physiotherapy in Intensive Functional Rehabilitation for People Who Have Suffered a CVA and Have Urinary Incontinence
Many sequelae are secondary to a cerebrovascular accident (CVA) and are directly addressed in rehabilitation. Among these sequelae, urinary incontinence (present in 26% to 44% of people admitted into rehabilitation) is often left out and remains problematic. The main...Read More
Partnership with Patients and Staff to Reduce Readmissions and Increase Satisfaction with Discharge Process
Queensway Carleton Hospital identified a need to reduce its readmission rates – one strategy amongst several to address capacity challenges and occupancy rates that regularly exceed 100%. The team examined available data and determined that the discharge process was a...Read More
Immunization is one of the most effective interventions to reduce mortality and morbidity and serves as a cornerstone of public health practice. A key component to the success of immunization programs is ensuring uptake of vaccines and effective vaccination tracking...Read More
The North West Local Health Integration Network’s (LHIN) Regional Orthopaedic Program (ROP) at the Thunder Bay Regional Health Sciences Centre has developed a Musculoskeletal (MSK) Centre of Excellence. Rather than require patients to travel, the ROP brings services...Read More
Leading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at firstname.lastname@example.org
Thank you sincerely to our Leading Practice Reviewers
Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years. A Leading Practice is a practice carried out by a health and/or social service organization that has demonstrated a positive change, is people centred, safe and efficient. The Leading Practices Library is a knowledge sharing resource of innovative practices that have been identified through a rigorous evaluation process, and shared with the public, policy makers and organizations who are seeking ways to improve the quality of health services for all. Practices that are recognized as Leading Practices are published in the Leading Practices Library and also be advertised through HSO outreach events such as seminars, conferences, education materials; accrediting bodies affiliated with HSO etc.
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Any questions regarding the application procedures can be directed to Client Engagement Center (email@example.com). Any other questions, comments, and feedback can be directed to the Leading Practices Associate (firstname.lastname@example.org).