Leading Practices Library
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Electronic Discharge eNotifications
Toronto East General Hospital, along with its partners Ontario Association for Community Care Access Centres (OACCAC) and Ontario MD, have developed Electronic Discharge eNotifications to communicate with a patient’s primary care physician. The eNotification...Read More
Hospital-Acquired Clostridium Difficile Management Program
A multifaceted approach to the management of Hospital-Acquired Clostridium Difficile (c. difficile) infection (HACDI) was taken at Toronto East General Hospital (TEGH) to improve quality of care, health outcomes and the patient experience. This balanced approach has...Read More
Improving Employee Engagement Through Quarterly Staff Engagement Surveys
Staff engagement surveys are a vital component of measuring organizational engagement, culture and overall satisfaction. At Toronto East General Hospital (TEGH), quarterly staff engagement surveys are conducted to consistently monitor staff engagement, identify...Read More
Mental Wellness in the Workplace
Toronto East General Hospital (TEGH) adopted the proactive definition of mental health put forward by the World Health Organization: “A state of well-being in which the individual realizes his or her own abilities, can cope with the normal stresses of life, can work...Read More
Learning Management System Community Partnership
Toronto East General Hospital (TEGH) is a lead partner in a shared Learning Management System (LMS), which provides access to e-learning resources such as WHMIS, accessibility training, and infection control for employees of east Toronto health care organizations. The...Read More
Toronto East General Antimicrobial Stewardship Program (ASP)
An estimated 30-80% of antimicrobials used in hospitals are unnecessary. Antimicrobial overuse promotes the development of superbugs like C. Difficile, Methicillin Resistant Staphylococcus Aureus (MRSA), Vancomycin Resistant Enterococcus (VRE), and Extended Spectrum...Read More
Leading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at firstname.lastname@example.org
Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years.
A Leading Practice is an innovative, people-centred, evidence-informed practice that has been implemented by teams in an organization. The leading practice has demonstrated a positive change related to safe and reliable care/service, accessible and appropriate care/service, and/or integrated care/service.
The Leading Practices Library is a knowledge-sharing resource and serves to recognize innovative practices that have been submitted and have undergone a review by peer reviewers. Leading Practices are shared with the public, policymakers and organizations who are interested in improving and making real quality and health system changes.
Practices that are recognized as Leading Practices are published in the Leading Practices Library. Leading Practices are also promoted through HSO mediums including newsletters, webinars, conferences, education materials, and affiliated accrediting bodies.
Video: Introduction to Leading Practices
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Any questions regarding the application procedures can be directed to Client Engagement Center (email@example.com). Any other questions, comments, and feedback can be directed to the Leading Practices Associate (firstname.lastname@example.org).