Leading Practices Library
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The Central CCAC Home First program is funded by the Central Local Health Integration Network (LHIN) to transition alternate level of care (ALC) patients with complex care needs from hospital to home. Since its launch in September 2009, the Home First program has...Read More
Balance of Care
Central CCAC’s Balance of Care program is an innovative model that seeks to enhance client safety, improve quality of life, provide additional support for families and caregivers, relieve pressures on Emergency Departments and delay premature admission to...Read More
The Southwest Community Care Access Centre developed and implemented a new service delivery model to enable effective care for clients and families requiring “around the clock” monitoring (mainly pediatric and palliative care populations) in a cost efficient way. This...Read More
Changing the Conversation
The 14 Community Care Access Centres in Ontario use a common telephone-based patient and caregiver experience evaluation administered by NRC Canada, which enables us to benchmark patient experience results across the province. Early results showed Toronto Central...Read More
VON Canada SMART (Seniors Maintaining Active Roles Together)® Program
The VON Canada SMART Program is an innovative progressive model of physical activity interventions to reach isolated, homebound, non-participating seniors. The VON SMART Program has had a significant impact, supporting optimal aging for program participants (3,900...Read More
Employee Recognition Program – MVP Award
The VON employee engagement program was developed as part of fostering an environment where employees feel valued and appreciated. Through survey feedback, employees requested a simple way to recognize both day-to-day contributions, as well as employees who contribute...Read More
Star Trak – Technology for Effective and Efficient Service Delivery
This practice is innovative and creative due to the use of state of the art technology. The use of password-protected BlackBerrys that have active GPSs allows for constant knowledge of where the staff are ensuring that clients’ needs are being met at the time of...Read More
Hand Hygiene eLearning Module for PSWs Working in Home Care Settings
As part of a working group called Community Learning in Infection Control, and as funded through the Toronto Central LHIN, Community Care East York has worked in partnership to produce an eLearning module designed to promote best practices in hand hygiene for Personal...Read More
Medication Reconciliation at Admission to Home Care
Building on a previous medication risk assessment process, Vancouver Island Health Authority (VIHA) Home Care and Community Care took the lead in developing a process and tools for medication reconciliation at admission for home care. The process now includes a...Read More
Independent Living Guide for Client Safety
Client safety is a strategic goal of We Care. Distributing the “Independent Living Guide for Client Safety” to all clients has resulted in a consistent set of safety standards being shared with clients and staff. Ensuring that all members of the We Care...Read More
Leading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at firstname.lastname@example.org
Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years.
A Leading Practice is an innovative, people-centred, evidence-informed practice that has been implemented by teams in an organization. The leading practice has demonstrated a positive change related to safe and reliable care/service, accessible and appropriate care/service, and/or integrated care/service.
The Leading Practices Library is a knowledge-sharing resource and serves to recognize innovative practices that have been submitted and have undergone a review by peer reviewers. Leading Practices are shared with the public, policymakers and organizations who are interested in improving and making real quality and health system changes.
Practices that are recognized as Leading Practices are published in the Leading Practices Library. Leading Practices are also promoted through HSO mediums including newsletters, webinars, conferences, education materials, and affiliated accrediting bodies.
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