Leading Practices Library
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Navigating the many different departments, units and clinics at The Scarborough Hospital (TSH) is an ongoing challenge for patients and visitors. Volunteer Services at TSH has recognized this barrier and developed a program to assist patients and visitors from...Read More
The Family Mentor Program at Baycrest is a volunteer peer-support program offered to family members of a new resident to the Apotex Jewish Home for the Aged. All family mentors are registered volunteers who have had a close relative living in the Apotex. ...Read More
While looking for more ways to have staff partner with patients and families to support the best patient experience, we came upon an article on the Advisory Board Company's website. The article laid out a basic framework for having patients and families provide...Read More
One of Osler’s strategic directions is that we “Continue to deliver exemplary care in the eyes of our patients and peer”. In order to align with this strategic direction, Osler’s environmental services department implemented a two tiered audit system for measuring...Read More
According to the 2011 census, 36,000 Aboriginal people live in the Greater Toronto Area. Individuals with diagnosed or undiagnosed issues may experiment with substances in order to cope or to experience freedom from emotional and/or spiritual pain. This may lead to...Read More
In a series of papers on cancer and mental health, published in The Lancet, The Lancet Psychiatry and The Lancet Oncology – depression was found to be 2 to 6.5 times more common at any point in time in cancer patients than in the general population; however they...Read More
Moving Beyond Bricks and Mortar: Using Technology to Deliver More Patient-Focused Care in an Adult Outpatient Setting
Internet-based Cognitive Behavioral Therapy (iCBT) was created to increase accessibility to an evidence-based practice proven to alleviate symptoms of depression and anxiety. Currently, there are lengthy wait-times across Canada to receive Cognitive Behavioral Therapy...Read More
The demands placed on frontline staff, and those in leadership positions, to do more with less, contributes to a workforce that is hurried, stressed and feeling unable to do their best quality of work. Runnymede Healthcare Centre (RHC) has implemented mandatory...Read More
The catchment area of Regional Early Intervention in Psychosis program extends from the James Bay Coast to Bracebridge/Parry Sound, and from Sault Ste Marie to Mattawa. This Northeastern Ontario geography does not facilitate the gathering of family members in person...Read More
The primary goal of the REACH clinic is to reduce the number of visits to the Emergency Department and admissions to hospital. REACH functions as an emergency clinic for oncology outpatients in need of stabilization, investigation and/or possible admission. Our...Read More
Leading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at email@example.com
Thank you sincerely to our Leading Practice Reviewers
Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years. A Leading Practice is a practice carried out by a health and/or social service organization that has demonstrated a positive change, is people centred, safe and efficient. The Leading Practices Library is a knowledge sharing resource of innovative practices that have been identified through a rigorous evaluation process, and shared with the public, policy makers and organizations who are seeking ways to improve the quality of health services for all. Practices that are recognized as Leading Practices are published in the Leading Practices Library and also be advertised through HSO outreach events such as seminars, conferences, education materials; accrediting bodies affiliated with HSO etc.
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Any questions regarding the application procedures can be directed to Client Engagement Center (firstname.lastname@example.org). Any other questions, comments, and feedback can be directed to the Leading Practices Associate (email@example.com).