Leading Practices Library
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CIUSSS Intranet
Note - The CIUSSS of South-Central Montreal is the result of the amalgamation of eleven institutions. It employs nearly 15,000 people in 135 physical facilities. This new reality represents significant communication challenges, including feedback and interaction with...
Read MoreEfficient transmission of a general alert during equipment failure or large scale erroneous results
Biomedical Laboratory Services, v.10 (2.5) Biomedical Laboratory Services, v.10 (29.7) Medical Biology Laboratories-Quality and Competence Requirements. 2012. ISO 15189 (5.8.1) Our laboratory has more than thirty analytical instruments distributed among its five...
Read MoreIntegrated Service Delivery (ISD)
In NB, there was a clear need to improve the provision of services to at-risk children and young people. The authorities were asking questions about why the public system, with its safety net and diverse programmes, was failing to work better together and avoid...
Read MoreFair and equitable hiring
A series of projects focused on fair and equitable hiring have been put in place to ensure that we recruit qualified people based on merit. • Fair hiring policy and equitable hiring opportunities workshop: The policy and workshop allow managers who hire staff to learn...
Read MoreBalance of care
Central CCAC's Balance of Care programme is an innovative model designed to improve client safety, improve quality of life, provide additional support to families and caregivers, relieve pressure on emergency departments and postpone premature admission to long-term...
Read MoreAgeing at home
Central CCAC's "Ageing at Home" programme is funded by the Local Health Integration Network (LHIN) to help patients waiting for an alternative level of care (ALC) and who require complex care to transition from hospital to home. Since its implementation in September...
Read MoreProtocol for the application of home control measures (physical restraint and isolation)
In 2002, ministerial guidance was issued on the exceptional use of installation control measures. As for home support, no ministerial guidelines are available, although stakeholders sometimes face similar situations. They may have witnessed home-made restraint or...
Read MoreLetter to my Daddy
The "Letter to My Daddy" project involves sending 12 letters every month to the new dad of a first child during the first year of the baby's life. Subsequently, five letters are sent, one at eighteenth months, then on the child's second, third, fourth and fifth...
Read MoreA new process and follow-up system at the breast clinic
To ensure that "the [breast clinic] team can respond in a timely manner to service or information requests," the team undertook a rigorous process analysis based on the LEAN method. Cartographic analysis demonstrated an opportunity for optimization of services and a...
Read MoreMother-baby postpartum teaching tool
Montfort Hospital's Family Birth Centre aims to provide clients with the best possible education on "what to expect during the transfer or cessation of services". By providing clients and their families with the necessary information, the team wants to maximize the...
Read MoreLeading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at leadingpractices@healthstandards.org
About
Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years. A Leading Practice is a practice carried out by a health and/or social service organization that has demonstrated a positive change, is people centred, safe and efficient. The Leading Practices Library is a knowledge sharing resource of innovative practices that have been identified through a rigorous evaluation process, and shared with the public, policy makers and organizations who are seeking ways to improve the quality of health services for all. Practices that are recognized as Leading Practices are published in the Leading Practices Library and also be advertised through HSO outreach events such as seminars, conferences, education materials; accrediting bodies affiliated with HSO etc.
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Any questions regarding the application procedures can be directed to Client Engagement Center (support@healthstandards.org). Any other questions, comments, and feedback can be directed to the Leading Practices Associate (leadingpractices@healthstandards.org).