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Engaging Patients in the Use of the Ethics-Informed Decision Making Framework for Disclosure
Disclosure is the process by which a patient safety incident is communicated to the patient (or a group of patients, the public) by healthcare providers. The NSHA Disclosure Policy provides coordinated processes for disclosure of patient safety incidents to patients,...
Read MoreThe Office of Health Equity: Community Collaboration, Research and Capacity Building – The Arrival of Syrian Refugees and Beyond
The Office of Health Equity (OoHE) at CAMH has demonstrated a positive change within CAMH and the larger community through its community collaboration, research and capacity building in response to the arrival of Syrian Refugees to Canada. In 2015, when the Federal...
Read MorePatient Rounds by Managers
In 2014, the hospital adopted the initiative of patient rounds by managers. This is part of the Studer Group’s best practices. The main objective of the rounds is to obtain feedback in real time from patients and their families and to resolve any situations in real...
Read More2-Step Urine Culture Ordering in the Emergency Department
The 2-step urine collection (UC) process was implemented in the Emergency Department (ED) at Michael Garron Hospital in 2014. When a patient comes into the Emergency Department and provides a urine sample it is placed into a special collection container with a...
Read MoreTargeting Malnutrition Using the Integrated Nutrition Pathway for Acute Care (INPAC) in Niagara Health
Malnutrition affects up to 45% of acute care patients upon admission to Canadian hospitals, negatively affecting patients and healthcare systems through increased morbidity, mortality, length of stay (LOS), healthcare costs, and readmission risk. In order to improve...
Read MoreNSHA Patient Family Engagement in System Level Prospective Review
While the prospective review process itself is well recognized, the practice of including patients/families as full members of a system-wide prospective Failure Modes Effects Analysis (FMEA) review team has not been previously established across a health care system....
Read MoreService redesign for Mental Health and Addictions Services
In the Spring of 2017, the Mayor of Grand Bank NL reached out to the CEO of Eastern Health asking for help; his community was losing too many people to suicide. Eastern Health engaged communities in a series of consultations (4), where 144 people responded that...
Read MoreUtilizing Fit-2-Sit to Improve Safe Transfer of Care during Ambulance Arrival
Across Ontario, crowded hospital emergency departments are under pressure to care for an increasing number of patients with limited existing resources. As one of the busiest Emergency Departments (EDs) in the province, wait times for patients brought to ED by...
Read MoreThe Right Healthcare Provider to Meet Patient Care Needs: The Synergy Model
Nurses are being asked to do more with less; and with an ageing population, this means that patient care needs are becoming more complex (The Advisory Board Company). While there are many approaches to determining models of care for a specific population, one model is...
Read MoreEmbedding a Culture of Safety Via a Workplace Violence Prevention Program
Hotel-Dieu Grace Healthcare believes strongly that excellence in patient care starts with employees who are and feel safe when they are at work providing care to patients. The safety of our people is paramount and our Workplace Violence Prevention Program is a...
Read MoreLeading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at leadingpractices@healthstandards.org
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Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years. A Leading Practice is a practice carried out by a health and/or social service organization that has demonstrated a positive change, is people centred, safe and efficient. The Leading Practices Library is a knowledge sharing resource of innovative practices that have been identified through a rigorous evaluation process, and shared with the public, policy makers and organizations who are seeking ways to improve the quality of health services for all. Practices that are recognized as Leading Practices are published in the Leading Practices Library and also be advertised through HSO outreach events such as seminars, conferences, education materials; accrediting bodies affiliated with HSO etc.
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