Leading Practices Library
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Using Patient Stories and Reflective Practice to Transform an Organization’s Culture
Facing an inability to sustain improvements in patient satisfaction scores with its existing initiatives, Michael Garron Hospital (MGH) undertook an introspective analysis which indicated that initiatives were seen as “yet another task to complete.” An opportunity was...
Read More‘IF YOU CHART IT, WE WILL COME’: Proactive Identification of High Needs Behavioural Patients
PROBLEM: Across acute care hospitals, a sub-population of patients admitted for medical/surgical care exhibit challenging behaviours due to dementia, delirium and/or co-morbid mental illness. These challenging behaviors may include agitation, aggression, resistance to...
Read MoreTreatment of Asymptomatic Bacteriuria: a Pathway to Zero
Asymptomatic bacteriuria (ASB) is the presence of bacteria in urine without symptomatic urinary tract infection. Except during pregnancy, the benefits of antibiotic treatment of asymptomatic bacteriuria are greatly outweighed by the risks (e.g. C. difficile...
Read MoreAccess to Health Care Volunteering for Underrepresented Minorities: The Summer Mentorship Program, (SMP)
The Summer Mentorship Program, (SMP) a partnership between the U of T Faculty of Medicine and school boards in Ontario, gives high school students of Indigenous or African ancestry a chance to explore health sciences at the University of Toronto four weeks in July....
Read MoreAddressing Workplace Harassment & Discrimination
Summary: Sinai Health System (SHS)'s Human Rights & Health Equity Office (HR&HE) addresses workplace harassment and discrimination by supporting staff, patients and visitors through our policies, investigations and training. Everyone should be able to work in...
Read MoreSafe and Effective Medication Management at the Point of Discharge from an Inpatient Psychiatry Unit
Psychiatric patients are at particular risk for adverse clinical events, especially on discharge from hospital. Implementing specific prescribing practices can improve adherence to treatment, reduce the risk of overdose and suicide, and ensure a seamless transition to...
Read MoreReducing Unplanned Extubations in the NICU, a Quality Improvement Initiative
BACKGROUND In the Neonatal Intensive Care Unit, the goal is avoid intubation and use non-invasive respiratory support to support respiratory distress in neonates whenever possible. Considering these fragile and often compromised infants at times require insertion of a...
Read MoreSpeaker Series
The Sunnybrook Speaker Series is a free public education forum that delivers the latest health information directly to thousands of community members annually through live lectures and webcasts. It is an invaluable tool to engage patients and showcase Sunnybrook’s...
Read MoreTCLHIN Hospital Evacuation – System Partner Coordination
The Toronto Hospital Emergency Preparedness Quality Improvement Committee (THEPQIC); Chaired by Sunnybrook Health Sciences Centre and supported by the Toronto Central Local Health Integration Network (TCLHIN), developed small working groups consisting of Emergency...
Read MoreI-START-END: A communication tool for engagement
When multiple professionals come together to treat a patient, communication tools can help maximize patient safety and quality of care. In acute care settings, often these professionals come together for only one episode of care (e.g. resuscitation scenarios). This...
Read MoreLeading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at leadingpractices@healthstandards.org
About
Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years.
A Leading Practice is an innovative, people-centred, evidence-informed practice that has been implemented by teams in an organization. The leading practice has demonstrated a positive change related to safe and reliable care/service, accessible and appropriate care/service, and/or integrated care/service.
The Leading Practices Library is a knowledge-sharing resource and serves to recognize innovative practices that have been submitted and have undergone a review by peer reviewers. Leading Practices are shared with the public, policymakers and organizations who are interested in improving and making real quality and health system changes.
Practices that are recognized as Leading Practices are published in the Leading Practices Library. Leading Practices are also promoted through HSO mediums including newsletters, webinars, conferences, education materials, and affiliated accrediting bodies.
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