Leading Practices Library
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When different organizations, merged with CIUSSS, we wanted to inform their directors and CEOs of all sentinel events. Furthermore, we wanted to set up a system, which would allow us to process such events quickly, and avoid their re-occurrence in the future. The risk...Read More
Integrated approach to chronic diseases: the strength of the Patient-Researcher-Decision Maker partnership
In our region, more than one in two adults (54%) report having at least one of the seven chronic health issues studied in the Saguenay-Lac-Saint-Jean Health Survey (2012). 4% of adults report two of these seven issues; 8% report three of them; 6% report at least four...Read More
The concept of having a welcoming resident was inspired by one of our live-in residents, who was exceptionally involved with his peers. In addition to serving as Chairman of the Resident's Committee, this resident was also a member of several other committees, in...Read More
OVERVIEW Nowadays, all patients and their relatives are being asked to play an active role in their own care. For instance, this includes understanding their own health status, taking part in decision-making processes involving their care, and providing some of their...Read More
Biomedical Laboratory Services (29.13) Transfusion Services (26.5, 26.6) Point-of-Care Testing Standards (10.11) Nonconformities are adverse events that increase laboratory workloads, pose a risk to user safety (sample loss, test result delays, unperformed tests,...Read More
Since 2008, the Richelieu-Yamaska HSSC has used a wide communication strategy to make safety an organizational priority in all services. The project, more organizational than communication-based, is framed within a larger context of integrated risk management and...Read More
The Ferremi Boileau Ophthalmology Clinic has a Research and Development department which has as its mission to ensure the quality and refractive outcome of the surgeries performed. In order to achieve both goals as precisely as possible, the clinic has collaborated...Read More
On weekends, physiotherapy work is focused mainly on assessing and treating complex respiratory problems for which early mobilization and basic respiratory interventions are not enough. Since 2005, the increase in requests for treatment has necessitated moving from...Read More
Since September 2009, it has been up to pharmacists to conduct medication reconciliation at admission for all clients of the Institut universitaire en santé mentale de Québec. With quality improvement as the driving force, two pharmacists and computer analysts from...Read More
The Nursing Services Branch has established a partnership project (the school at the hospital) with a school for Licensed Practice Nurses (LPNs) (École des Métiers des Faubourgs). First off, we received the Ministry of Education’s approval to make changes to the...Read More
Thank you sincerely to our Leading Practice Reviewers
Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years. A Leading Practice is a practice carried out by a health and/or social service organization that has demonstrated a positive change, is people centred, safe and efficient. The Leading Practices Library is a knowledge sharing resource of innovative practices that have been identified through a rigorous evaluation process, and shared with the public, policy makers and organizations who are seeking ways to improve the quality of health services for all. Practices that are recognized as Leading Practices are published in the Leading Practices Library and also be advertised through HSO outreach events such as seminars, conferences, education materials; accrediting bodies affiliated with HSO etc.
Apply here to become a Leading Practices reviewer.
Any questions regarding the application procedures can be directed to Client Engagement Center (firstname.lastname@example.org). Any other questions, comments, and feedback can be directed to the Leading Practices Associate (email@example.com).