Leading Practices Library
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Although an estimated 20% of children and youth experience mental health and/or addictions (MHA) issues, over 70% of those in need of care do not receive appropriate services. The youth MHA care system is laden with barriers that result in complex, unclear pathways...Read More
Sunnybrook's Holland Centre is one of the largest hip and knee joint replacement centres in Canada, performing over 2,200 procedures annually. Following hip/knee replacement surgery, patients generally return home in 2-3 days with limited engagement until their 6-8...Read More
BC Children’s Hospital has developed an innovative face-to-face patient/provider engagement tool called Patient’s View to help solicit feedback about quality and safety from the perspective of patients and families. Studies show that patients and families have a...Read More
Discharge from hospital to the community can be a challenging transition for patients and caregivers. Through engagement with them, we learned that they often felt unprepared to manage at home. To improve the discharge process, we teamed with patients, caregivers,...Read More
Over the past two years, Montfort Hospital has harnessed the concept of patients as partners to overhaul its surgical program flow. After receiving a complaint concerning the pre-admission procedure, the hospital invited the patient to tell her story to the members of...Read More
Patient-Centered Wellness Check: Tightening the safety net at discharge through a partnership approach between Hôpital Montfort and the community
In 2002, the Champlain District Mental Health Implementation Task Force focused on creating partnerships that would make people's transition between the hospital and the community easier. It found that roughly three quarters of emergency room visits resulted in the...Read More
With the introduction of Bill C‐14 on June 17, 2016, medical assistance in dying (MAID) became legal in Canada. This followed over a year of debate about this ethically contentious issue after the Supreme Court of Canada ruling in Carter v. Canada (February 2015),...Read More
The journey of Medication Reconciliation (MedRec) at Admission has been a challenging yet exciting one. Over the years we have evolved from a paper based manual practice to our current electronic based automated reconciliation process. Our early MedRec practice...Read More
In the fall of 2014, members of the McGill University Health Centre’s (MUHC) Nursing, Procurement, Material Management & Quality & Patient Safety (QPS) department developed, in collaboration, the Material Incident Accident Management (MIAM) program. The...Read More
Matching Patient Needs to Nursing Resources: Applying the Synergy Model in a Canadian Hematology/HSCT Unit
The Haematology/Hematopoietic Stem Cell Transplant (HSCT) Program at the Juravinski Hospital and Cancer Centre identified a unique opportunity to enhance patient care and the work environment by piloting the Synergy Model (Curly, 2007); a professional practice...Read More
Leading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at firstname.lastname@example.org
Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been identifying and publishing Leading Practices in the Leading Practices Library for over 15 years. A Leading Practice is an innovative, people-centred, evidence-informed practice that has been implemented by teams in an organization.
The leading practice has demonstrated a positive change related to safe and reliable care/service, accessible and appropriate care/service, and/or integrated care/service.
The Leading Practices Library is a knowledge-sharing resource and serves to recognize innovative practices that have been submitted and have undergone a review by peer reviewers. Leading Practices are shared with the public, policymakers and organizations who are interested in improving and making real quality and health system changes.
Practices that are recognized as Leading Practices are published in the Leading Practices Library. Leading Practices are also promoted through HSO mediums including newsletters, webinars, conferences, education materials, and affiliated accrediting bodies.
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Any questions regarding the application procedures can be directed to Client Engagement Center (email@example.com). Any other questions, comments, and feedback can be directed to the Leading Practices Associate (firstname.lastname@example.org).