Health Standards Organization (HSO) launched in 2017, working to unleash the power and potential of people around the world who share our passion for achieving quality health services for all.

A large part of that work includes developing innovative, world-class health and social services standards that are the basis of Accreditation Canada (AC) and our other affiliates’ rigorous accreditation programs.

HSO offers more than 100 standards, which work to improve the quality and safety of health care and social services around the world.

Want to know more about our standards? Discover five interesting facts.

1. Our Standards are developed with patients and families:
HSO and AC are working together to put people at the centre of everything we do.

Our standards are developed through a Technical Committee process. Technical Committee members include clinicians, policy-makers, experts, patients, and families.

Working in collaboration with HSO Global Programs staff members and leadership, the Technical Committee oversees the standard development process, ensuring that all points of view relating to a new standard or a proposed standard revision are represented.

2. Our standards are recognized as National Standards of Canada:
In November 2017, HSO was accredited by the Standards Council of Canada (SCC) to develop National Standards of Canada in health and social services.

HSO is the only Standards Development Organization in Canada dedicated to developing health and social services standards. National Standards ensure that Canadians can expect the same level of care and safety across the country.

3. The public can weigh in on HSO Standards:
In addition to the Technical Committee process, each HSO standard goes through a Public Review process.

Lasting 30-60 days, depending on the standard, the public review invites those with an interest in a particular standard to comment on its content.

These comments, which are gathered through an online questionnaire, are then reviewed by the Technical Committee and are taken into consideration when the final version of the standard is written.

4. Our standards are global:
Our standards are developed using the best evidence available globally.

Globally recognized standards help health systems develop and assess important topics such as governance, leadership, infection prevention and control, and medication management, which all affect the quality of the services the public receives.

Global standards help the public to know what level of quality to expect from their care providers. The public can have confidence in the care they are receiving, meaning that it is verified, safe, and reliable.

Though they are recognized globally however, HSO’s standards can be adapted to meet the needs of local jurisdictions.

5. You can propose an HSO standard:
Though HSO’s health and social services standards cover a wide range of quality improvement aspects, we are open to new ways of improving the quality and safety of care around the world.

Do you have an idea for a new standard or for a revision to an existing standard? You can submit it through our website, and help us to shape the future of health services.

Want to know more about the standards HSO offers? You can view them on our Standards page.