HSO launches expert Technical Committee to review, develop standards for improved health service quality

Feb 20, 2018 (OTTAWA) – Health Standards Organization (HSO) is committed to unleashing the power and potential of people who share our passion for quality health services. Today, HSO announced the members of our first ever standard development Technical Committee on Care in the Home and Community.

HSO’s rigorous standard development process is evidence-informed and consensus-based. It sources the best available evidence, leading expertise, and compelling experiences to create global standards that are applicable to local contexts. The Care in the Home and Community Technical Committee develops standards and assesses leading practices related to services that clients of all ages receive within their homes and communities, that support independent living and quality of life. The services address diverse care needs and are commonly delivered by regulated health care professionals, unregulated health care professionals, volunteers and carers.

HSO’s historic Technical Committees for standard development establish the highest quality health systems standards because we don’t think anyone should aspire to anything less than the best for their health. People who make up health systems – patients, practitioners, and policy makers – are at the centre of everything HSO does, and at the table as full members of our committees.

Our standards are developed through a participatory and co-creative process in which the voices of patients, community members, families, health service providers, clinicians, and policy makers are heard.

Meet Our Technical Committee Members:

  • Alice Kennedy, Board Member, Canadian Home Care Association
  • Beth Campbell Duke, Patient Partner
  • Bobbi Wignall, Manager, Quality & Risk, Lumacare
  • Britta Nielson, Home and Continuing Care Data Management, Canadian Institute of Health
  • Craig Elliot, Patient Partner
  • Deborah Simon, Chief Executive Officer, Ontario Community Support Organization
  • Gabriel Palne de Souza Rodrigues, Executive Director, CEO, Grupo Geriatrics
  • Joanne Greco, Vice-President of Infrastructure, CNO and Privacy Officer, Closing the Gap
  • Jody Hales, Director, Quality Assurance & Risk, Canadian Red Cross
  • Megan Bamford, Program Manager, Registered Nurses Association of Ontario
  • Patrick Durivage, Palliative Community and Home Care Coordinator, CIUSSS Centre-Ouest de l’Île de Montréal
  • Paulette Stewart, Patient Partner
  • Rachelle Van Vliete, Care Manager, Alberta Health Services (AHS)
  • Shannon Hopkins, Vancouver Coastal Health
  • Susan Bartleman, Patient Partner


“I am thrilled to be part of this committee to influence the conversation that will support the provision of safe, quality-driven home and community services and to emphasize the important work of our unsung heroes; unregulated care providers and volunteers who support independent living and quality of life for clients.”

Jody Hales, Director, Quality Assurance & Risk, Canadian Red Cross

Members of these historic HSO Technical Committees will help drive the standards development process and ensure all that all points of view relating to a new standard or a proposed standard revision are represented. HSO Technical Committees include patients, families, clinicians and policy-makers to build world-leading health standards and assessment programs that enable people in their local jurisdictions save and improve lives. For more information: www.healthstandards.org @HSO_World.