Intellectual and Developmental Disability

Communication in Minority Language Situations – Public Review

This public review from February 6th, 2018 to April 6th, 2018 is on the new standard for Communication in Minority Language Situations.

Under the guidance of a Technical Committee comprised of experts working in healthcare services provided to Canada’s two official linguistic minorities (English inside Quebec and French in other areas of Canada), as well as those who have experience accessing and using the services, the Communication in Minority Language Situations standard has been developed to better reflect current issues affecting communication in health service delivery. Technical Committee members include patients and family members; clinicians and health service administrators; government and health services stakeholders; and researchers.

The standard will help establish safe, high-quality health services and social services for official linguistic minorities in healthcare to meet demands for excellence.

What are we asking for your feedback on?

We are asking for feedback on our evidence-based standard that puts safety, quality of care, and best practice at the center of healthcare services in minority language situations.

Tell us what you think

We are asking those who have an interest in this standard, as a person from an official linguistic minority who has used healthcare services, a service provider or others that have expertise in this area, for their views on the proposed changes to the standard.

There is one main question in the public review document. We are not asking questions about every requirement or criteria, but we do welcome your comments on any or all aspects of the standard. When answering the questions, please keep in mind that the standard applies to Canada’s two official linguistic minorities.  We may retain jurisdiction specific comments for local guidelines.

Our public review is open for 60 days. We would appreciate your feedback on the proposed changes. The public review is open until midnight on April 6th, 2018.

The simplest way to respond is to follow the link at the bottom of this page; read a summary of the changes; and provide your feedback in the questionnaire that follows.

Draft StandardQuestionnaire

For more information, questions or concerns regarding the standards, please contact us at