HSO 75000:2021 (E) B.C. First Nations, Métis and Inuit Cultural Safety and Humility Standard – Public Review

The public review of HSO’s British Columbia (B.C.) First Nations, Métis and Inuit Cultural Safety and Humility standard, will take place between June 23rd and September 23rd, 2021.

This is the opportunity for anyone to review and comment on the draft standard before it is published. HSO will incorporate applicable feedback into the final version of the standard with guidance from the Technical Committee overseeing the work. The standard will be reviewed in five years’ time or as part of an upcoming national standard. There will be future opportunities to change it as part of an evergreen process.

Important note: HSO 75000:2021 (E) Cultural Safety and Humility B.C. is being developed specifically for British Columbia (B.C.) at this time, but it is being reviewed through a national public review process. The standard is NOT currently part of the Qmentum Accreditation or Distinction Programs. The assessment of the standard has not yet been determined. If, in the future, this standard or other components are introduced to an accreditation program you are a part of, you will receive ample notice and direction from your accreditation body.

About the standard

This is the first edition of the HSO 75000:2021 (E) Cultural Safety and Humility B.C. standard. The draft standard, which is the first of its kind in Canada, was developed by a First Nations-led Technical Committee in B.C., with additional input from Métis Nation B.C. It aims to create a culturally safe environment in the health system, encourage health care providers to provide care with humility, and end Indigenous-specific racism.

This standard is being developed first in British Columbia where impactful work is being done to define, support, and integrate cultural safety and humility into healthcare to make it safer, more accessible, and more respectful.

This standard has been driven by the First Nations Health Authority (FNHA) in partnership with HSO, with additional input from Métis Nation B.C.

The Cultural Safety and Humility Standard will benefit all organizations in B.C. that want to measure themselves against standards, be recognized for the good work they do, continue to improve and provide care in a culturally safe way, and drive cultural safety and humility to the front lines of service delivery.

The standard will be used in conjunction with a suite of HSO implementation tools, products, and services that will enable users to accurately measure their outcomes and work towards their cultural safety and humility goals in an effective way.

Divided into eight domains, HSO 75000:2021 (E) Cultural Safety and Humility B.C. will provide criteria and guidelines to assess the cultural safety and humility of organizations. The domains include:

  • Support Social, Public, and Reciprocal Accountability
  • Establish Inclusive and Meaningful Partnerships
  • Share Governance and Implement Responsible Leadership
  • Invest in Financial and Physical Infrastructure
  • Develop Human Capacity
  • Build a Culture of Quality and Safety
  • Design and Deliver Culturally Safe Services
  • Collect Evidence and Conduct Research and Evaluation

Development Process

HSO: 75000:2021 (E) Cultural Safety and Humility B.C. has been developed using the best available evidence, with input from a Technical Committee made up of patients and family members, clinicians, health service administrators, health services stakeholders, and researchers working in B.C. The majority of the committee members are First Nations.

Tell us what you think

We are asking those who have an interest in this standard, such as First Nations, Métis and Inuit who have experience using health services, any service providers, or others who have expertise in this area, for their views on the proposed standard.

You can provide feedback in general or specifically according to criteria. When answering the questions, please keep in mind that the standard will apply only to B.C. Jurisdiction-specific comments will inform the future development of a pan-Canadian or global standard.

The public review is open for 60 days. We appreciate your feedback on the new standard. The public review is open until 9:00 PM PST on September 23rd, 2021.

You can contribute to the public review by clicking on the two links below, one to access the standard to review and the other to access the questionnaire to provide your feedback.

Draft StandardQuestionnaire

For more information, questions or concerns regarding the standard, please contact us at publications@healthstandards.org