Public Notice of Intent

Virtual Health

Designation Number: CAN/HSO 83001

Standards notification on a: New Standard

Type of Standard: Health Service Provider

Status: Open for comment (15 days)

Responsible Technical Committee:

Scope: HSO’s Telehealth Standard aims to enable an assessment of the components of the organization that support quality and safety in the delivery of telehealth services. The standard criteria are grouped into three sections based on these functions: 1) Role of the patient in Telehealth Services, 2) Ethical and Safe Telehealth Services; 3) Patient Records used in Telehealth Services.

Project Need: The standard is being developed to provide organizations using telehealth services with guidance on how to ensure quality and safety within their unique institutional and virtual context; policy makers a blueprint for the requirements to designate organizations using telehealth services in their jurisdictions; and external assessment bodies with measurable requirements to include in assessment programs.

Proposed Timeline: December 2018

Posted on: April, 2017

Contact Information: Organizations interested to support the development of this standard or wanting to be consulted as a stakeholder during the development process may contact us at Individuals, including patients, providers, health leaders and the members of the public are encouraged to provide comments through stakeholder organizations.


Click here to return to the full list of notices of intent.