OTTAWA – The Standards Council of Canada (SCC), Health Standards Organization (HSO), and Canadian Standards Association (CSA Group) are collaborating to develop two new complementary National Standards for Long-Term Care that will be shaped by the needs of residents, families and Canada’s LTC workforce.

HSO’s National Long-Term Care Services standard will focus on resident- and family-centred care practices that value the importance of respect, dignity, trust and quality of life; safe and reliable care based on evidence-informed practices; and a healthy and competent workforce to ensure sustainable, team-based, compassionate care.

The standard will support an organizational culture that is outcome focused and strives towards the safety and well-being of all.

We are pleased to announce that Dr. Samir Sinha, Director of Geriatrics at Sinai Health and University Health Network in Toronto, a passionate and respected advocate for the needs of older adults will Chair the HSO National Long-Term Care Services Standard Technical Committee.

“The devastating consequences of the COVID-19 pandemic in Canada’s long-term care homes have only highlighted the long-standing issues that must be comprehensively addressed in order to provide our most vulnerable Canadians the resident- and family-centred, safe, reliable and high-quality care they deserve,” said Dr. Sinha. “Having a consistent approach to enhancing the quality of care across all Canadian long-term care homes through a national standard will improve the quality of life for those of us who may one day need this level of care.”

“HSO is Canada’s only Standard Development Organization solely dedicated to health and social service standards that provide the foundation for safe, reliable, high-quality care and services. The National Long-Term Care Services standard will address lessons learned in COVID-19, with an enhanced focus on resident- and family-centred and evidence-informed practices,” said Leslee J. Thompson, CEO of HSO. “The standard will value the importance of respect, dignity, trust and quality of life and will be shaped by the needs of residents, families and the long-term care workforce.”

HSO is looking for people who share our passion for inspiring positive change that improves the quality and safety of health and social services. We welcome you to apply or nominate someone to be a part of HSO’s National Long-Term Care Services Standard Technical Committee.

As we begin designing and building the new standard, we want to hear from Canadians and what matters most to them when it comes to long-term care. All responses will help shape what an optimal future state of LTC ought to look like in Canada. Provide your input here: https://longtermcarestandards.ca/your-input

In the spring of 2021, we will be launching a series of cross-country town halls and additional activities to hear your opinions and capture the diverse perspectives of residents, families, health service providers, clinicians and policy makers from coast to coast to coast.

As we develop the National Long-Term Care Services standard, we are committed to working with Indigenous partners to ensure the experiences and voices of Canada’s First Nations, Métis and Inuit peoples and marginalized populations are heard.

We ask that any individuals, organizations, associations, and groups subscribe to updates for more information on our forthcoming consultations and to stay engaged with us throughout our process.

Learn more at https://longtermcarestandards.ca/

Quick Facts:

  • As an accredited Standards Development Organization (SDO), HSO follows a rigorous development process set forth by the Standards Council of Canada (SCC).
  • Only standards development organizations that are accredited by SCC can issue National Standards of Canada.
  • Standards, and conformity to those standards, will help ensure that Canada’s long-term care home settings are safe, properly supported and that the more than 250,000 residents who call them home are also receiving the quality of care they need and deserve.
  • HSO is revising the current Long-Term Care Services standard (last updated in 2020) to bring the voice of residents, families and the LTC workforce to the forefront of developing safe, reliable and high-quality care practices.
  • The new standard CAN/HSO 21001:2022 – Long-Term Care Services (HSO National Long-Term Care Services Standard) will be developed as a National Standard of Canada and will be used as part of future long-term care accreditation programs across Canada.