Technical Committee Member Profile: Gilles Vienneau, Director, Société Santé et Mieux-être en français du N.-B., SSF recognition program Related: Raising the bar on linguistic diversity in health care and services Gilles Vienneau is passionate about language...
Ever wondered how HSO’s standards are developed? We have broken down the process into seven steps. 1. Identify First, identify a need. This can be done by providers, patients or both. For instance, technological advancements in remote monitoring of health conditions...
People-centred care is like authentic cuisine: You immediately know what it is until someone asks you to define it. Obviously it means care centred around the person. But what exactly does that entail? While not as challenging as settling the question of precisely...
Guest post by Hélène Campbell and Heather Thiessen, Patient Leaders with HSO Patient-centred care and people-centred care share an acronym but they are definitely not interchangeable. They are, in fact, quite different. Let us explain why. Health care used to be based...
Why did this show happen? This live broadcast show was created to address the problem that in times of transformation in health care, often the people who understand their issues the most are left out of the conversation. When those with lived experience...
Have you ever experienced a patient safety incident? Did you know that in Canada, patient safety incidents (PSIs) are the third most common cause of death behind cancer and heart disease? A patient safety incident is a preventable action (or inaction) that causes a...
Guest Post by: Beverley Pomeroy, Lisa Ridgway, Patient Partners Our names are Beverley Pomeroy and Lisa Ridgway and we are patient partners and hosts of a new podcast called SPORcast. Both of us have lived experience as caregiver and patient and we reside on the west...
UPDATED ON NOV 5, 2019 HSO standards are used on their own and as part of assessment programs, such as accreditation, with partners like Accreditation Canada, NIAZ, IQG, to name a few. Here is a list of 4 things you may not know about HSO standards: 1. Our Standards...
HSO Patient Leader Helene Campbell regularly speaks publicly about the importance and benefits of patient partnership in delivering patient-centred health care. Recently, Campbell was invited to speak on episode two of SPORcast, a bi-weekly podcast discussing the...
Guest post by Heather Thiessen, Patient Partner I never thought I’d become a patient whose life is constantly revolving around the health care system. Not only am I a receiver of care, but I’m also someone who uses her experiences within the health care system to help...
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