Now that the “genie is out of the bottle,” what does it take to deliver safe and reliable virtual care encounters in our new reality? The Canadian College of Health Leaders (CCHL) invited Health Standards Organization (HSO) and Accreditation Canada (AC) to address how...
We have been in contact with our many surveyors and leaders of over 4,000 client organizations around the world in the past few weeks. While on-site accreditation activities are postponed, our Accreditation Canada, Health Standards Organization and the Institute for...
Guest post by Duane Jackson, Patient partner My name is Duane Jackson, I am Gitanmaax of the Gitksan nation of Old Hazelton. I am father to Caleb, Cooper, and James, and 27-year partner to Christine. I have been a patient partner for five years and have been honoured...
At HSO we work every day to inspire positive change. For International Women’s Day 2020, we decided to embrace the Canadian #BecauseOfYou campaign and talk about women who inspire us. We also understand the power of example, and in that spirit we are pleased to...
(Ottawa, Ontario) The Regional Medicine Program team from Eastern Health – a HealthCareCAN member – is being recognized as part of the Recognizing Excellence in Patient Engagement for Patient Safety Program for their work to improve the patient experience and patient...
(Ottawa, Ontario) The Long-Term Care Yorkton team from Saskatchewan Health Authority (SHA) – a HealthCareCAN member – is being recognized as part of the Recognizing Excellence in Patient Engagement for Patient Safety Program for developing a leading practice that...
February 4, 2020 is World Cancer Day. For some of us, the day carries special significance. Here Monica Lovas shares the story of her father. No health practitioner wants to see a foreign spot on her patient’s x-ray, especially not when the patient in question is a...
Technical Committee Member Profile: Gilles Vienneau, Director, Société Santé et Mieux-être en français du N.-B., SSF recognition program Related: Raising the bar on linguistic diversity in health care and services Gilles Vienneau is passionate about language...
Ever wondered how HSO’s standards are developed? We have broken down the process into seven steps. 1. Identify First, identify a need. This can be done by providers, patients or both. For instance, technological advancements in remote monitoring of health conditions...
People-centred care is like authentic cuisine: You immediately know what it is until someone asks you to define it. Obviously it means care centred around the person. But what exactly does that entail? While not as challenging as settling the question of precisely...
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