“You have to be comfortable at some point to be humble. To say, I’m sorry. I didn’t know. I can learn from you,” said Marilee A. Nowgesic, CEO of the Canadian Indigenous Nurses Association (CINA), in a recent webinar. Nowgesic was addressing the need for humility as a...
Every patient deserves safe, quality care. And yet, patient safety incidents are the third leading cause of death in Canada. To prevent avoidable harm to patients when our health care system is vast, complex, and under tremendous pressures we need clear, collective...
“At the beginning of all this, I made it my mandate that I never wanted a patient to experience what I have in health care,” shared Heather Thiessen, patient and family advisor and recipient of the 2020 award of excellence from the Saskatchewan Registered Nurses...
OTTAWA – Health Standards Organization (HSO), in partnership with the Canadian Patient Safety Institute (CPSI), is excited to launch the Canadian Quality and Patient Safety Framework for Health Services. Many Canadians believe we have the safest health care system in...
The HSO:76000 Integrated People-Centred Health Systems (IPCHS) standard will be released shortly. This standalone standard aims to guide health and social systems to cultivate a culture that is dedicated to providing people-centred care. Are you wondering what this...
In 2020 we celebrate a special milestone: We published our 10th National Standard of Canada. Health Standards Organization (HSO) is the only Standard Development Organization in Canada solely dedicated to developing health and social service standards. The designation...
A Leading Practice is a practice carried out by a health and/or social service organization that has demonstrated a positive change, is people centred, safe and efficient. Health Standards Organization (HSO) and its affiliate, Accreditation Canada, have been...
OTTAWA – Health Standards Organization (HSO) is pleased to welcome six new members to its Board of Directors. The new members bring diversity, years of expertise, experience and a wealth of knowledge from various sectors including health care, mental health,...
“We all broadly use the word quality, but we really do not understand its complexity,” shares Jeanette Edwards, Strategic Lead, Community Health, Quality and Learning and Acting Provincial Lead, Indigenous Health at Shared Health in Manitoba. “If you say quality to a...
As a health care provider or social worker, are you looking to better engage with Indigenous peoples in Canada? In July, Health Standards Organization (HSO) hosted an Engaging with First Nations, Inuit and Métis peoples, communities and organizations “Are You Ready?”...
