Health Quality 5.0
When we think of the evolution of global issues, humans went from agriculture-based societies to manufacturing. That was the first big evolution. Then came electricity and mass production. After that came automation, followed by digitization, where we still are.
The next stage is going to be the era of personalization, and the impact of major forces of change on individual lives and communities. Health Quality 5.0 is a framework for understanding what are the problems we’re trying to solve.
“New eras emerge when leaders step up, not despite difficult realities but because of them, and when they envision what might and must be and pursue agendas to achieve it. Leaders in the quality field have done that before: moving from QI within the walls of health care to and through integrated people-centred health systems – for instance, expanding accountability for improved population health over lifespans or persistently promoting interdisciplinary teams and collaborative care delivery models.” —Leslee J. Thompson, CEO, Accreditation Canada & HSO
It Is Time for Health Quality 5.0: Are You Ready?
The work of health leaders is broadening in scope, scale and urgency to respond to massive global changes and challenges – including risks to safe, accessible and high-quality healthcare, threats to planetary health, crises in workforce resiliency and erosion of public trust and confidence. To address these issues and deliver on other imperatives around equity and inclusive service co-production, health leaders must again fashion a new quality improvement (QI) agenda fit for the times and the future.
The Global Health Workforce Crisis – First Things First
The future of quality is personal. Health Quality 5.0 moves people-centred, integrated health and social care systems to the forefront of our post-COVID-19 agenda – and that cannot happen without addressing our global workforce crisis. Building back a stronger, healthier workforce is the first of the five big challenges we address in our special series. Starting with the global health workforce crisis is fitting, given it is the most fundamental and formidable barrier to health and quality today.
What Does Co-Creation Have to Do With It?
In this latest article in Leslee Thompson’s Health Quality 5.0 series, she discusses the slow progress of patient engagement in healthcare over the past two decades, emphasizing the need for co-creation where patients and providers collaborate equally. It explores the challenges of overcoming traditional power dynamics and integrating patient knowledge into healthcare systems. Highlighting examples from around the world, the article identifies five success factors for global impact and stresses the importance of a holistic, inclusive approach to healthcare transformation.
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