Leading Practices Library
Welcome to the Leading Practices Library! This collection showcases innovative and transformative practices from across the health care landscape, both nationally and internationally. Use the search and filter functions to refine results by topic, health care sector, region, and more to find the practices most relevant to you. Explore the library to discover innovative solutions to inspire and drive health care quality improvements in your organization.
Search Results (page 3 of 6)
Results: 52
South West Health Mock Tracer Toolkit
Mock tracers are an important aspect of our organization’s quality management and improvement activities. We have incorporated mock tracers as a structured and ongoing component of our Quality Improvement initiatives as they provide a unique opportunity to...
Read MoreLeadership Excellence Tactics
As a key component to the organization’s strategic plan, Royal Victoria Hospital (RVH) is committed to creating a safe and healthy workplace with highly engaged staff delivering safe, high quality care always. To accomplish this, we place high priority on supporting...
Read MoreSupport Program for Professional Practice based on an Integrated Skills Approach
The program, based on a competency approach, is a complete and integrated guide that includes: • More than 85 separate professional competency profiles, while at the same time including common competencies, such as partnership with clients and their loved ones; •...
Read MoreThe Patients’ Committee: a Place of Choice Occupied by Patients and Relatives
A relationship with senior management that is founded on consideration, respect, and involvement, has permitted the Patients’ Committee at the CSSS de la Vieille-Capitale to develop a structure that allows them to identify priority issues and collective needs of the...
Read MoreImproving Employee Engagement Through Quarterly Staff Engagement Surveys
Staff engagement surveys are a vital component of measuring organizational engagement, culture and overall satisfaction. At Toronto East General Hospital (TEGH), quarterly staff engagement surveys are conducted to consistently monitor staff engagement, identify...
Read MoreAmbulatory Care-Electronic Health Record Implementation
The Electronic Medical Record Adoption Model (EMRAM) score provides peer comparisons for hospitals relative to the implementation of an electronic health record (EHR). Holland Bloorview’s current Healthcare Information & Management Systems Society...
Read MoreRecognition and Enhancement of Internship Supervison Practices at CSSSQN
In 2007, after our organization’s amalgamation, a need was identified to harmonize internship supervision practices across all 21 sites of the Centre de santé et de services sociaux de Québec-Nord (CSSSQN). The training institutions were confused by the new structure...
Read MorePositive Leadership Program
In 2009, the Toronto Western Hospital (TWH) Executive Team (ET) made a strategic decision to embrace a new model of leadership for the hospital. The ET wanted to select model which was transferable (could be applied and cascaded to other leaders at TWH),...
Read MorePatient Relations and The Virtual Patient Focus Group at University Health Network
History: The notion of engaging patients in discussion about the ways in which they would like to see healthcare services provided has been increasingly discussed in hospitals since the early 1990s in Ontario. While the two main approaches used were mail surveys and...
Read MoreMental Wellness in the Workplace
Toronto East General Hospital (TEGH) adopted the proactive definition of mental health put forward by the World Health Organization: “A state of well-being in which the individual realizes his or her own abilities, can cope with the normal stresses of life, can work...
Read MoreLeading Practices are submitted by health organizations from around the world. The contents of the Leading Practices library do not reflect opinions or views of HSO or its affiliates. If you have questions, concerns or suggestions please email us at leadingpractices@healthstandards.org
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